Front of House Team Member

Front of House Team Member

Preston Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
  • Company: Stonegate Group operates the UK's largest pubs and bars, known for their vibrant atmosphere.
  • Benefits: Enjoy 25% off food and drink, VIP entry, and early access to wages with Wagestream.
  • Why this job: Be part of a fun, dynamic environment with events like karaoke and quizzes, perfect for socialising.
  • Qualifications: No prior experience needed; just bring your passion for great service and teamwork.
  • Other info: Flexible shifts available, ideal for students looking to earn while having fun.

Preston, Lancashire, United Kingdom, PR1 7DP

At Adelphi, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Help prepare and serve our delicious food and drinks at Adelphi.

Offer friendly recommendations to enhance the guest experience.

Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The place to be for students and locals alike. With a jam-packed week of events, there is something for everyone in this great venue, from sport to craft to karaoke and a weekly quiz. A strong food offer makes this a great choice for lunch too. Externally, the beer garden boasts the best spot in Preston to socialise all year round.

What\’s in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream – Early access to your earned wages

At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Adelphi directly.

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Front of House Team Member employer: Stonegate Group

At Stonegate Group, we foster a vibrant and inclusive work culture where Front of House Team Members can thrive. Located in the heart of Preston, our venue offers not only competitive benefits like a 25% discount on food and drink for you and your friends but also opportunities for personal growth through comprehensive training and a dynamic environment filled with exciting events. Join us to be part of a team that values connection, creativity, and a passion for delivering exceptional guest experiences.
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Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with the menu and offerings at Adelphi. Knowing the food and drink options inside out will help you make confident recommendations to guests, showcasing your enthusiasm for the role.

✨Tip Number 2

Engage with the local community and understand their preferences. Being aware of what attracts students and locals to the venue can help you connect better with guests and enhance their experience.

✨Tip Number 3

Showcase your teamwork skills during any interactions or interviews. Emphasising your ability to work collaboratively will resonate well with the team-oriented culture at Adelphi.

✨Tip Number 4

Be prepared to discuss your passion for hospitality and customer service. Sharing personal experiences where you've created positive guest interactions can demonstrate your suitability for the Front of House Team Member role.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Food and Beverage Knowledge
Problem-Solving Skills
Time Management
Adaptability
Positive Attitude
Multitasking
Sales Skills
Conflict Resolution
Health and Safety Awareness
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what is expected of a Front of House Team Member. Highlight your ability to connect with guests and work as part of a team in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you engaged with customers, served food and drinks, or contributed to a positive environment.

Craft a Personal Statement: Write a personal statement that showcases your passion for hospitality and your enthusiasm for working at Adelphi. Mention specific aspects of the venue that excite you, such as their diverse events or unique identity.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Stonegate Group

✨Show Your Team Spirit

As a Front of House Team Member, teamwork is key. Be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and contribute to a positive atmosphere.

✨Know the Menu

Familiarise yourself with the food and drink offerings at Adelphi. Being able to make friendly recommendations will impress your interviewers and show that you're genuinely interested in enhancing the guest experience.

✨Demonstrate Your Passion

Express your enthusiasm for the hospitality industry, especially regarding beer, cocktails, and sports. Share any relevant experiences or interests that align with the vibrant culture at Social Pub and Kitchen.

✨Ask Thoughtful Questions

Prepare some questions about the role and the company. This shows your interest and helps you understand if it's the right fit for you. Inquire about team dynamics, training opportunities, or upcoming events at the venue.

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