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- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and early access to wages.
- Why this job: Be part of a fun, inclusive team that values togetherness and memorable moments.
- Qualifications: No prior experience needed; just bring your enthusiasm and team spirit!
- Other info: Located in Portsmouth with stunning harbour views and a lively atmosphere.
Location – The Dockyard
Front of House Team Member
About Us
Stonegate Group is the UK\’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We\’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
The Opportunity
At The Dockyard, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What\’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
Help prepare and serve our delicious food and drinks at The Dockyard.
Offer friendly recommendations to enhance the guest experience.
Contribute to maintaining a clean and safe environment for guests and team members.
A Little Bit About Us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it\’s on, and we are the place to watch it. The Dockyard is a friendly bar in the heart of Portsmouth\’s student community, with a relaxed atmosphere, offering the best of craft beer, street style, and vegan food to our guests. We are Portsmouth\’s home for all live sports, quizzes, and late-night events Famous for great food, and the best atmosphere.
What\’s in it for you?
Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
VIP entry to our Pubs and Bars
Stonegate Hotel Discounts
Flexible working
Corporate Discounted Rates at David Lloyd and PureGym
Discounted Dental Insurance
Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Dockyard directly.
Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the Slug and Lettuce brand and its offerings. Understanding their menu, special promotions like 2-4-1 cocktails, and the overall vibe will help you connect better with the team and guests during your interview.
✨Tip Number 2
Showcase your teamwork skills! Since the role emphasises working as part of a team, think of examples from your past experiences where you successfully collaborated with others to create a positive environment.
✨Tip Number 3
Prepare to discuss how you would enhance the guest experience. Think about friendly recommendations you could make or ways to ensure guests feel welcomed and valued at Slug and Lettuce.
✨Tip Number 4
Be ready to demonstrate your commitment to maintaining a clean and safe environment. Consider sharing any relevant experiences where you prioritised cleanliness and safety in previous roles.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Stonegate Group is looking for in a Front of House Team Member. Highlight your ability to work as part of a team and your passion for providing excellent customer service.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous hospitality experience, teamwork, and customer service skills that demonstrate your fit for the position.
Craft a Personalised Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Slug And Lettuce specifically and how you can contribute to creating a positive experience for guests.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
Since the role is all about teamwork, make sure to highlight your ability to work well with others. Share examples of past experiences where you collaborated effectively with a team to achieve a common goal.
✨Emphasise Customer Service Skills
The Front of House Team Member position requires excellent customer service. Be prepared to discuss how you've provided outstanding service in previous roles and how you can enhance the guest experience at Slug And Lettuce.
✨Be Ready to Discuss Food and Drink Knowledge
Familiarise yourself with the menu and be ready to offer recommendations. Showing that you have an interest in food and drink will demonstrate your enthusiasm for the role and help you connect with the interviewers.
✨Express Your Passion for Hospitality
Convey your love for the hospitality industry and why you want to work at Slug And Lettuce specifically. Mention their mantra 'Be Together. Get Together. Out Together.' and how it resonates with your own values.
