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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
- Why this job: Be part of a fun, inclusive team that values togetherness and memorable moments.
- Qualifications: No prior experience needed; just bring your enthusiasm and team spirit!
- Other info: Opportunities for growth and development in a lively hospitality environment.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
Location – Slug And Lettuce
Front of House Team Member
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
The Opportunity
At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Slug And Lettuce.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A Little Bit About Us…
Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Originally the historic Talbot Wine Lodge, Slug & Lettuce, Market Square has been transformed into a lavish bar and kitchen split across two floors with a more relaxed dining area downstairs and a livelier ground-floor bar. We also offer amazing outside terrace seating and serve a variety of dishes with a range of drinks such as cocktails, beer, wines, and spirits.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.
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Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the Slug and Lettuce brand and its offerings. Understanding their menu, signature cocktails, and overall vibe will help you connect better with the team and guests during your interview.
✨Tip Number 2
Showcase your teamwork skills by sharing examples from previous experiences where you successfully collaborated with others. This role is all about creating a positive environment, so demonstrating your ability to work well in a team is crucial.
✨Tip Number 3
Prepare to discuss how you would enhance the guest experience. Think of specific ways you can contribute to making every visit memorable, whether through friendly service or creative suggestions for food and drink pairings.
✨Tip Number 4
Be ready to express your enthusiasm for the hospitality industry. Employers love candidates who are passionate about providing excellent service, so let your excitement shine through during your conversations with us.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Front of House Team Member does at Slug And Lettuce. Highlight your ability to connect with guests and work as part of a team in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality or customer service. Emphasise skills like teamwork, communication, and any previous roles that involved food and drink service.
Craft a Personal Statement: Write a personal statement that showcases your passion for hospitality and your enthusiasm for creating positive guest experiences. Mention why you want to work at Slug And Lettuce specifically.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
Since the role is all about teamwork, make sure to highlight your ability to work well with others. Share examples of past experiences where you collaborated effectively with a team to create a positive environment.
✨Emphasise Customer Service Skills
The Front of House Team Member position requires excellent customer service. Be prepared to discuss how you've gone above and beyond for customers in previous roles, and think of specific instances where you enhanced someone's experience.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Slug And Lettuce. Being able to offer recommendations during the interview will show your enthusiasm for the role and your commitment to providing a great guest experience.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture and team dynamics. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
