At a Glance
- Tasks: Serve delicious food and drinks while creating a fun atmosphere for guests.
- Company: Join Walkabout, the ultimate destination for sports fans and party lovers in Lincoln.
- Benefits: Enjoy 25% off food and drinks, flexible working, and discounts at various retailers.
- Why this job: Be part of a vibrant team that brings energy and excitement to every shift.
- Qualifications: No experience needed, just a passion for hospitality and teamwork.
- Other info: Opportunity for growth within the UK's largest pub and bar operator.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
Location – Walkabout
Front of House Team Member
The Opportunity
At Walkabout, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Walkabout.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A Little Bit About Us
Walkabout proudly stands as the premier destination for sports enthusiasts and party people alike. We offer an abundance of delicious eats, game‑ready beer towers and an electrifying party atmosphere. Equipped with a huge HD screen, we ensure an unparalleled viewing experience for sports fans for a multitude of live sports. It doesn’t stop at the final whistle; we’re the go‑to late‑night party venue, boasting an enticing array of cocktails and a dynamic playlist featuring chart‑toppers and indie hits. If you’ve got the energy, passion, and confidence to get the wild vibes on a roll, you’re exactly what we’re after! We\’re Walkabout, making Lincoln the new land down under with Aussie vibes day and night. Whether our guests are looking for all the best fixtures in sport, a bite to eat and a cold one with mates, live music or wild late‑night partying, we\’ve got it all and more. Giant HD screens showing match after match, a menu of juicy burgers and bonzer sharers, drinks for days, live acts and wild weekenders – we do it all. Our team brings the party like nowhere else in Lincoln.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Walkabout directly.
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Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with Walkabout's menu and offerings. Knowing the food and drink options inside out will help you make friendly recommendations to guests, showcasing your enthusiasm and knowledge during the interview.
✨Tip Number 2
Showcase your teamwork skills! Think of examples from past experiences where you've successfully worked as part of a team. This role is all about collaboration, so demonstrating your ability to connect with others will be key.
✨Tip Number 3
Research the latest sports events and trends that are popular at Walkabout. Being able to engage in conversations about upcoming matches or events will show your passion for the atmosphere they create and your readiness to contribute.
✨Tip Number 4
Prepare to discuss how you can contribute to maintaining a clean and safe environment. Think of specific actions you can take to ensure guest satisfaction and safety, as this is crucial in the hospitality industry.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Front of House Team Member does at Walkabout. Highlight your ability to connect with guests and work as part of a team in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality or customer service. Emphasise skills like teamwork, communication, and any previous roles that involved food and drink service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating positive guest experiences. Mention specific examples of how you've contributed to a team or enhanced customer satisfaction in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be prepared to discuss your previous experiences working in a team and how you contributed to creating a positive atmosphere. Highlight any specific examples where you helped your team succeed.
✨Know the Menu
Familiarise yourself with Walkabout's menu, including food and drink offerings. Being able to make recommendations shows your enthusiasm for the role and helps enhance the guest experience. Consider practicing how you would describe a few popular items.
✨Emphasise Customer Service Skills
Customer service is at the heart of this role. Prepare to share examples of how you've provided excellent service in the past. Think about situations where you went above and beyond to ensure a guest had a great experience.
✨Bring the Energy
Walkabout is all about fun and excitement. During your interview, let your personality shine through. Show your passion for hospitality and your ability to create a lively atmosphere. A positive attitude can go a long way in making a great impression.