At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
- Why this job: Be part of a lively team in a unique pub environment that values your contributions.
- Qualifications: No prior experience needed; just bring your enthusiasm and team spirit!
- Other info: Perfect for students looking for flexible hours and a fun work environment.
The predicted salary is between 20000 - 30000 £ per year.
At Lamb Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Lamb Inn.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A Little Bit About Us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Lamb Inn is an oasis in the heart of the city. The Lamb Inn is a haven for shoppers and those popping out for lunch during the day, then in the early evening, candles get lit and we have our own very special atmosphere. We offer the best courtyard in the city to our guests, heated in winter and ready for sunbathers in the summer. A traditional pub over two floors that is anything but traditional, and our guests love us.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lamb Inn directly.
Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the Lamb Inn's menu and atmosphere. Knowing the food and drink offerings will help you engage with guests and make recommendations, showcasing your enthusiasm for the role.
✨Tip Number 2
Visit the Lamb Inn before applying to get a feel for the environment and the team. This will not only give you insights into their operations but also provide you with talking points during any interviews.
✨Tip Number 3
Highlight your teamwork skills in conversations. Since the role emphasises working as part of a team, sharing examples of how you've successfully collaborated with others can set you apart from other candidates.
✨Tip Number 4
Show your passion for hospitality! Engage with the pub culture and express your excitement about creating positive experiences for guests. This enthusiasm can resonate well with the hiring team.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Stonegate Group is looking for in a Front of House Team Member. Highlight your ability to work in a team and connect with guests.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise skills like teamwork, communication, and any previous roles that involved food and drink service.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Lamb Inn specifically and how you can contribute to creating a positive guest experience.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be prepared to discuss your previous experiences working in a team and how you contributed to creating a positive atmosphere. Highlight any specific examples where you helped your team succeed.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Lamb Inn. Being able to confidently recommend dishes or drinks during the interview will show your enthusiasm for the role and your commitment to enhancing the guest experience.
✨Emphasise Customer Service Skills
Customer service is at the heart of this role. Prepare to share examples of how you've provided excellent service in the past, dealt with difficult situations, or gone above and beyond for customers. This will demonstrate your ability to connect with guests.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the pub's culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.