Front of House Team Member

Front of House Team Member

Manchester Full-Time 20800 - 28800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
  • Company: Slug And Lettuce is a vibrant bar known for its lively atmosphere and delicious offerings.
  • Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts at various retailers.
  • Why this job: Be part of a fun, inclusive team in a stylish venue at the heart of Manchester.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a passion for great service.
  • Other info: We offer comprehensive training and support to help you grow your skills.

The predicted salary is between 20800 - 28800 £ per year.

At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

  • Help prepare and serve our delicious food and drinks at Slug And Lettuce.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A Little Bit About Us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, Piccadilly Gardens is a beautiful bar in the heart of the city centre. A stone's throw from Piccadilly Station and all major transport links, our venue brings an extra layer of sophistication to the commuter hotspot. We’re the go-to place, whether it is for a ‘Get Together’ with friends, a drink after work, or the first stop on an outbound journey. The outside seating area – known to some as Manchester’s best-kept secret – provides the perfect outdoor setting no matter the weather.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages

At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Front of House Team Member employer: Stonegate Group

At Slug And Lettuce, we pride ourselves on fostering a vibrant and inclusive work culture where every Front of House Team Member is valued and supported. Located in the heart of Manchester, our venue not only offers a dynamic environment but also provides numerous benefits such as flexible working hours, discounts across our managed pubs, and opportunities for personal growth within the largest operator of pubs and bars in the UK. Join us to be part of a team that celebrates togetherness and creates memorable experiences for our guests.
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Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with the Slug and Lettuce brand and its values. Understanding their mantra of 'Be Together. Get Together. Out Together.' will help you connect with the team and demonstrate your enthusiasm for creating a positive guest experience.

✨Tip Number 2

Showcase your teamwork skills during any interactions. Since the role emphasises working as part of a team, be prepared to discuss past experiences where you successfully collaborated with others to achieve a common goal.

✨Tip Number 3

Prepare to engage with guests by thinking of ways to enhance their experience. Consider how you would offer friendly recommendations or handle customer queries, as this will highlight your proactive approach to guest service.

✨Tip Number 4

Visit the Slug and Lettuce location if possible, and observe the atmosphere and service style. This will give you valuable insights into the environment you'll be working in and allow you to speak more authentically about your fit for the role.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Food and Beverage Knowledge
Adaptability
Positive Attitude
Multitasking
Cleanliness and Hygiene Awareness
Conflict Resolution
Sales Skills
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Slug And Lettuce is looking for in a Front of House Team Member. Highlight your ability to work as part of a team and your passion for providing excellent customer service.

Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous roles in hospitality or customer service, and include specific examples of how you've contributed to a positive guest experience.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Slug And Lettuce and how you embody their mantra of 'Be Together. Get Together. Out Together.'

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Stonegate Group

✨Show Your Team Spirit

Since the role is all about teamwork, make sure to highlight your ability to work well with others. Share examples of past experiences where you collaborated effectively with a team to create a positive environment.

✨Know the Menu

Familiarise yourself with the food and drink offerings at Slug And Lettuce. Being able to discuss menu items and make recommendations during the interview will demonstrate your enthusiasm and readiness to contribute to the guest experience.

✨Emphasise Customer Service Skills

This position requires a friendly and approachable attitude. Prepare to discuss how you've handled customer interactions in the past, especially any challenging situations, and how you ensured a positive outcome for the guests.

✨Ask Questions

At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.

Front of House Team Member
Stonegate Group
Location: Manchester
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