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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with vibrant venues.
- Benefits: Enjoy 25% off food and drinks, flexible working, and discounts at various retailers.
- Why this job: Be part of a fun, inclusive team that values togetherness and memorable moments.
- Qualifications: No prior experience needed; just bring your enthusiasm and team spirit!
- Other info: Located in Liverpool city centre, perfect for socialising and making new friends.
At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Slug And Lettuce.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A Little Bit About Us…
Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, Liverpool is a fabulous bar located in the heart of the city centre. We are situated only a stone’s throw away from the iconic Matthew Street and the main shopping area, Liverpool 1. With a capacity of 540 people over three floors and our ultra-premium Cîroc lounge, which is available for private hire, we are the perfect destination for lunch, dinner, after-work drinks, and partying the night away!
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.
Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the Slug and Lettuce brand and its offerings. Understanding their menu and the atmosphere they aim to create will help you connect better with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Showcase your people skills! Engage with current employees or customers at Slug and Lettuce to get a feel for the environment. This will not only give you insights but also help you build rapport, which is crucial for a Front of House role.
✨Tip Number 3
Be prepared to discuss your teamwork experiences. Since the role emphasises collaboration, think of specific examples where you've successfully worked as part of a team, and be ready to share these during your conversations.
✨Tip Number 4
Visit the venue if possible! Experience the atmosphere firsthand and observe how the staff interact with guests. This will give you valuable context to discuss during your application process and show your genuine interest in the position.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Stonegate Group is looking for in a Front of House Team Member. Highlight your ability to work in a team and create a positive guest experience.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or teamwork experiences that demonstrate your suitability for the position.
Craft a Personalised Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Slug And Lettuce specifically and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
Since the role is all about teamwork, make sure to highlight your ability to work well with others. Share examples of past experiences where you collaborated effectively with a team to create a positive environment.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Slug And Lettuce. Being able to discuss menu items and make recommendations during the interview will demonstrate your enthusiasm and readiness to enhance the guest experience.
✨Emphasise Customer Service Skills
Prepare to discuss how you can contribute to a great guest experience. Think of specific instances where you provided excellent service or resolved customer issues, as this will show your commitment to maintaining a welcoming atmosphere.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.