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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join Slug & Lettuce, part of the UK's largest pub and bar operator.
- Benefits: Enjoy discounts, flexible working, and early access to wages.
- Why this job: Be part of a vibrant team that values individuality and fun.
- Qualifications: No experience needed, just a passion for hospitality and teamwork.
- Other info: Dynamic environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
Location – The Merchant
Front of House Team Member
The Opportunity
At The Merchant, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you
- Help prepare and serve our delicious food and drinks at The Merchant.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A Little Bit About Us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑off sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Merchant, Leeds, is a great local pub offering an excellent selection of food and drink for our guests to enjoy in comfortable surroundings. Our traditional pub food is great, and we also offer daily deals on drinks. The Merchant is the local\’s favourite for a refreshing pint and a relaxing evening.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Merchant directly.
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Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into Slug And Lettuce and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be all about creating positive experiences. Role-play with friends or family to brush up on your communication and customer service skills. The more comfortable you are, the better you'll shine in your interview!
✨Tip Number 3
Show your personality! Slug And Lettuce is all about fun and inclusivity, so don’t be afraid to let your true self shine through. Share your passion for hospitality and any relevant experiences that highlight your ability to connect with others. We want to see the real you!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re keen on joining our team. Don’t forget to follow up after applying; a quick message can make a big difference and keep you on our radar!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for working in a lively environment like Slug & Lettuce.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service. It’ll make you stand out!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, so we can easily see why you’d be a great fit for our team. Avoid fluff and focus on what makes you awesome!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Slug & Lettuce family!
How to prepare for a job interview at Stonegate Group
✨Know the Brand
Before your interview, take some time to research Slug & Lettuce and its values. Understand their mantra 'Be Together. Get Together. Out Together.' and think about how you can embody this spirit in your role as a Front of House Team Member.
✨Show Your Personality
This role is all about connecting with guests and creating a positive atmosphere. Be yourself during the interview! Share your experiences that highlight your friendly nature and ability to work well in a team.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with a difficult customer or working under pressure. Think of examples from past experiences where you successfully navigated similar challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.