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- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Why this job: Be part of a fun team in a friendly pub that values individuality.
- Qualifications: No experience needed, just a passion for great service and teamwork.
- Other info: Inclusive environment with opportunities for personal growth and development.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
We are looking for Front of House Team Members who enjoy working as part of a team at The White Horse, a friendly pub situated in the heart of Aberystwyth. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Responsibilities include:
- Helping to prepare and serve our delicious food and drinks.
- Offering friendly recommendations to enhance the guest experience.
- Contributing to maintaining a clean and safe environment for guests and team members.
About the pub: The White Horse is a friendly pub offering delicious food, great drinks, and unforgettable experiences. We pride ourselves on being dog, family, and LGBTQ+ friendly. We love to have fun here and are known for putting on entertaining events.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working.
- David Lloyd Corporate Discount Rates.
- Discounted Dental Insurance.
- Stream – Early access to your earned wages.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
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Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the pub culture! Spend some time at The White Horse or similar venues to understand the vibe. This will help you connect with the team and guests during your interview.
✨Tip Number 2
Show off your personality! When you meet the team, let your individuality shine through. They’re looking for someone who can contribute to the friendly atmosphere, so be yourself!
✨Tip Number 3
Prepare some fun questions! Ask about their favourite events or dishes at the pub. This shows you’re genuinely interested in being part of the team and creating great experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to match the Front of House Team Member role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a positive atmosphere at The White Horse.
Show Your Passion: We love candidates who are genuinely excited about working with us! Share why you’re interested in joining Stonegate Group and what you love about being part of a team that values inclusivity and fun.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and we’ll get your application right into our hands. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with The White Horse. Check out their menu, understand their vibe, and maybe even pop in for a drink. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Show Your Personality
Stonegate Group values individuality, so don’t be afraid to let your personality shine through during the interview. Share your experiences and how they’ve shaped you, especially if they relate to teamwork or customer service. They want to see how you can contribute to their friendly atmosphere.
✨Prepare for Teamwork Questions
As a Front of House Team Member, you'll be working closely with others. Be ready to discuss examples of how you've successfully worked in a team before. Think about times when you helped create a positive experience for customers or supported your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the training process, team events, or how they celebrate successes. This shows that you're not just interested in the job, but also in becoming an integral part of their team culture.
