Front of House Team Member

Front of House Team Member

Paisley Full-Time No home office possible
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Stonegate Group

At a Glance

  • Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
  • Company: Join the vibrant team at Abbey Inn, part of Stonegate Group.
  • Benefits: Enjoy 25% off food and drink, flexible working, and discounts across retailers.
  • Other info: Great opportunities for career growth in the hospitality industry.
  • Why this job: Be part of a fun pub environment with exciting events and a great team spirit.
  • Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

Location

Abbey Inn

Front of House Team Member

We’re looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you?

  • Help prepare and serve delicious food and drinks at Abbey Inn.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A Little Bit About Us

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish‑and‑chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Abbey Inn, Paisley, is a popular pub, inn and restaurant that provides an array of facilities, including accommodation, a delicious food offer, cocktails, Sky Sports, and function rooms. We also have a large external seating area that is fully equipped with several large‑screen TVs.

Benefits

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Abbey Inn directly.

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Front of House Team Member employer: Stonegate Group

Stonegate Group is an exceptional employer, offering a vibrant work culture at Abbey Inn, where team members can thrive in a friendly and supportive environment. With flexible working options, generous discounts on food and drink, and opportunities for personal growth through initiatives like Stonegate Xtra Rewards, employees are encouraged to develop their skills while enjoying the lively atmosphere of our pub. Join us to be part of a team that values your contributions and fosters a sense of community among staff and guests alike.
Stonegate Group

Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Get to know the pub! Before your interview, pop into Abbey Inn and soak up the atmosphere. Chat with the staff and customers to get a feel for the place. This will help you show genuine interest during your interview.

✨Tip Number 2

Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and showcase your friendly recommendations.

✨Tip Number 3

Dress the part! When you come in for your interview, wear something smart-casual that reflects the vibe of Abbey Inn. It shows you understand the environment and are ready to fit right in.

✨Tip Number 4

Apply through our website! We want to make it easy for you to join our team. Head over to the Stonegate Group careers page and submit your application directly. It’s the best way to ensure your application gets noticed!

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Food and Beverage Knowledge
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Cleanliness and Safety Awareness

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about why you love working in hospitality.

Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Member role at Abbey Inn. Highlight any relevant experience you have in serving food and drinks or providing excellent customer service. We love seeing how you fit into our pub's unique character!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!

How to prepare for a job interview at Stonegate Group

✨Know the Menu Inside Out

Familiarise yourself with the food and drink offerings at Abbey Inn. Being able to recommend dishes or drinks during your interview shows that you're genuinely interested in the role and can enhance the guest experience.

✨Show Your Personality

As a Front of House Team Member, friendliness is key! Be yourself during the interview and let your personality shine through. Share experiences where you’ve provided excellent customer service or made someone's day better.

✨Understand the Pub's Vibe

Research Abbey Inn and its unique character. Mention specific events or features that stand out to you, like quiz nights or sports screenings. This shows that you’re not just looking for any job, but that you want to be part of their community.

✨Ask Thoughtful Questions

Prepare some questions about the role and the team. Inquire about how they maintain a clean and safe environment or what makes a great team member at Abbey Inn. This demonstrates your enthusiasm and commitment to contributing positively.

Front of House Team Member
Stonegate Group
Location: Paisley
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