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For Companies At a Glance
- Tasks: Join our team to serve delicious food and drinks while creating a welcoming atmosphere.
- Company: Eagle North is a vibrant pub in Ladbroke Grove, known for its unique community vibe.
- Benefits: Enjoy 25% off food and drinks, discounts at retailers, and early access to wages.
- Why this job: Be part of a fun team that values connection and enhances guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit!
- Other info: Flexible hours perfect for students and a chance to grow your skills.
Location – The Long Acre
Front of House Team Member
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
The Opportunity
At The Long Acre, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you …
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Long Acre is perfectly located between Covent Garden, Trafalgar Square, and Leicester Square. Famous for its cocktails, craft beer, amazing location, and fantastic atmosphere. What you will find is a fresh, modern bar with all the charm of a local pub. Our varied menu ensures there is something for all. Our guests can also enjoy the late-night vibe by heading downstairs to The LA Club, where they can keep dancing until 3am.
What\’s in it for you?
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Long Acre directly.
Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the menu and offerings at Eagle North. Knowing the food and drink options will help you make friendly recommendations to guests, showcasing your enthusiasm and knowledge during the interview.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This will show that you can connect with the team and contribute to a positive atmosphere.
✨Tip Number 3
Visit Eagle North before your interview to get a feel for the environment and the vibe. This will not only help you understand the pub's unique atmosphere but also give you insights to discuss during your conversation with the hiring team.
✨Tip Number 4
Prepare to discuss how you would maintain a clean and safe environment for both guests and team members. Highlighting your commitment to hygiene and safety can set you apart as a responsible candidate.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Front of House Team Member position. Tailor your application to highlight relevant experiences that demonstrate your ability to connect with guests and work as part of a team.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your commitment to creating positive experiences for guests. Use specific examples from your past experiences to illustrate your skills in customer service and teamwork.
Highlight Relevant Experience: Make sure to include any previous experience in hospitality or customer service roles in your CV. Emphasise your ability to maintain a clean and safe environment, as well as your skills in food and drink preparation.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and contribute to a positive atmosphere.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Eagle North. Being able to make recommendations shows your enthusiasm for the role and helps create a better experience for guests.
✨Emphasise Customer Service Skills
This role is all about enhancing the guest experience. Be ready to discuss your previous customer service experiences and how you handle difficult situations with grace and professionalism.
✨Ask Insightful Questions
Prepare thoughtful questions about the pub's culture, training opportunities, and what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
