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- Tasks: Join our team to serve delicious food and drinks while creating a welcoming atmosphere.
- Company: Golden Fleece is a vibrant pub known for its haunted history and lively events.
- Benefits: Enjoy discounts, flexible working, and early access to wages with our rewards programme.
- Why this job: Be part of a fun team in a unique pub with live music and a friendly vibe.
- Qualifications: No experience needed; just bring your enthusiasm and a passion for great service.
- Other info: Located in the heart of York, this pub attracts tourists and locals alike.
Location – ##teamdisplayname##
Front of House Team Member About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.. The Opportunity At ##teamdisplayname##, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests. Can you… Help prepare and serve our delicious food and drinks at ##teamdisplayname##. Offer friendly recommendations to enhance the guest experience. Contribute to maintaining a clean and safe environment for guests and team members. A little bit about us… ##teamdescription## What\’s in it for you? Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working Corporate Discounted Rates at David Lloyd and PureGym Discounted Dental Insurance Stream – Early access to your earned wages If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact ##teamdisplayname## directly.
Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the Golden Fleece and its unique character. Understanding the pub's history, especially its reputation as the most haunted pub in the UK, can help you connect with both the team and guests, making you a more engaging candidate.
✨Tip Number 2
Show your enthusiasm for teamwork during any interactions. Highlighting your ability to work well with others and contribute to a positive atmosphere will resonate with the hiring team, as they value collaboration.
✨Tip Number 3
Prepare to discuss your customer service experiences. Think of specific examples where you've enhanced a guest's experience, as this role is all about creating memorable moments for visitors at the pub.
✨Tip Number 4
Be ready to demonstrate your knowledge of food and drink. Familiarising yourself with the menu items, especially popular choices like burgers and fish and chips, will show your commitment to providing excellent service.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Golden Fleece is looking for in a Front of House Team Member. Highlight your ability to work in a team and connect with guests.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service. Emphasise any previous roles where you contributed to a positive guest experience.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Golden Fleece specifically and how you can contribute to their welcoming spirit.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to communicate and collaborate effectively with others.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Golden Fleece. Being able to make recommendations shows your enthusiasm for the role and helps create a positive experience for guests.
✨Emphasise Customer Service Skills
This role is all about enhancing the guest experience. Be ready to discuss your previous customer service experiences and how you handle difficult situations. A friendly and approachable attitude will go a long way.
✨Be Prepared for Questions About Cleanliness and Safety
Maintaining a clean and safe environment is crucial. Think of examples where you've contributed to cleanliness or safety in previous roles, and be ready to discuss how you would uphold these standards at Golden Fleece.
