Front of House Team Member

Front of House Team Member

Colchester Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve delicious food and drinks while creating a fun atmosphere for guests.
  • Company: Walkabout is the ultimate destination for sports fans and party lovers in Colchester.
  • Benefits: Enjoy 25% off food and drink, flexible working, and early access to your wages.
  • Why this job: Be part of an energetic team that brings the vibrant vibes of Australia to life!
  • Qualifications: No experience needed, just bring your passion and energy to connect with our guests.
  • Other info: We offer training and support to help you build your skills in a lively environment.

Location – Henry Holland
Front of House Team Member
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
The Opportunity
At Henry Holland, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…

  • Help prepare and serve our delicious food and drinks at Henry Holland.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A Little Bit About Us…
We\’re the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. Renamed after the BBC drama The Duchess of Duke Street, The Duchess is located a short walk from Bond Street, Marble Arch and Oxford Street stations, right in the heart of London. Our classic pub favourites crafted with an elevated twist are freshly prepared every day, our range of cocktails have been carefully curated to surprise and delight, and our signature gin is skilfully infused on-site. So, whether our guests are stopping by after a day of sightseeing, seeking a bit of relaxation after a spot of shopping, or joining for a well-deserved after-work libation, we\’re just the place for it.
What\’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Henry Holland directly.

Front of House Team Member employer: Stonegate Group

At Walkabout, part of the Stonegate Group, we pride ourselves on fostering a vibrant and inclusive work culture where team members can thrive. With comprehensive training, flexible working hours, and a range of employee benefits including discounts and early access to wages, we ensure that our Front of House Team Members not only enjoy their roles but also have ample opportunities for personal and professional growth in the lively atmosphere of Colchester.
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Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with Walkabout's menu and offerings. Knowing the food and drink options inside out will help you make friendly recommendations to guests, showcasing your enthusiasm and knowledge during the interview.

✨Tip Number 2

Showcase your teamwork skills! Think of examples from past experiences where you've successfully worked as part of a team. This will demonstrate your ability to connect with colleagues and contribute to a positive atmosphere.

✨Tip Number 3

Research the latest sports events and popular music trends. Being able to engage in conversations about upcoming matches or trending songs will show your passion for the vibrant environment Walkabout promotes.

✨Tip Number 4

Prepare to discuss how you can maintain a clean and safe environment. Think of specific strategies or past experiences that highlight your commitment to cleanliness and safety, which are crucial in a busy venue like Walkabout.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Food and Beverage Knowledge
Time Management
Problem-Solving Skills
Adaptability
Positive Attitude
Multitasking
Cash Handling
Health and Safety Awareness
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Stonegate Group is looking for in a Front of House Team Member. Highlight your ability to work as part of a team and your passion for creating positive guest experiences.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service roles. Emphasise skills like teamwork, communication, and any experience with food and drink service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific aspects of Walkabout that excite you, such as their vibrant atmosphere and commitment to guest satisfaction.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Stonegate Group

✨Show Your Team Spirit

As a Front of House Team Member, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and contribute to a positive atmosphere.

✨Know the Menu

Familiarise yourself with Walkabout's food and drink offerings. Being able to make friendly recommendations during the interview will demonstrate your enthusiasm for the role and your commitment to enhancing the guest experience.

✨Emphasise Cleanliness and Safety

Discuss your understanding of maintaining a clean and safe environment. Share any relevant experiences where you ensured hygiene standards were met, as this is vital in a busy pub setting.

✨Bring the Energy

Walkabout is all about fun and excitement. Show your personality during the interview! Share your passion for hospitality and how you can contribute to creating a lively atmosphere for guests, whether it's during sports events or late-night parties.

Front of House Team Member
Stonegate Group
Location: Colchester
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