At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences at Slug & Lettuce.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a fun-loving team that celebrates individuality and togetherness.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.
Can you …
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A Little Bit About Us…
Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Based on Grainger Street, Slug & Lettuce, Newcastle Central is the perfect place for our guests to celebrate any occasion. We are a vibrant, friendly bar offering Bottomless Brunches, Afternoon Teas and our fabulous 2-4-1 cocktails. Whether it's after-work drinks, lunch with friends, or that big night out, Slug & Lettuce, Newcastle Central is the ideal place for that fantastic experience for our guests.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.
Front of House Team Leader — Lead Memorable Guest Experiences employer: Stonegate Group
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant and inclusive work culture that celebrates individuality and diversity. As a Front of House Team Leader at Slug & Lettuce in Newcastle Central, you'll enjoy a range of benefits including flexible working hours, discounts on food and drink, and access to award-winning development programmes, all while leading a passionate team dedicated to creating memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader — Lead Memorable Guest Experiences
✨Tip Number 1
Get to know the venue! Before your interview, pop into Slug & Lettuce and soak up the atmosphere. Chat with staff and guests to understand what makes it special. This will help you connect with the team and show your genuine interest.
✨Tip Number 2
Show off your personality! When you meet the team, let your fabulous self shine through. They’re looking for someone who can bring energy and fun to the role, so don’t hold back on showcasing your unique vibe.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've led a team or created memorable guest experiences. This will demonstrate your leadership skills and how you can contribute to the welcoming environment at Slug & Lettuce.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing perks that come with being part of the Stonegate family.
We think you need these skills to ace Front of House Team Leader — Lead Memorable Guest Experiences
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for creating memorable guest experiences.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values at Slug & Lettuce. This shows us you’re genuinely interested in joining our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know Slug & Lettuce like the back of your hand. Familiarise yourself with their menu, special events, and the overall vibe. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Be ready to discuss how you can bring that energy to Slug & Lettuce.
✨Emphasise Inclusivity and Warmth
Stonegate Group values inclusivity, so highlight your ability to create a welcoming environment for all guests. Share any experiences where you've fostered a sense of belonging in your previous roles, as this aligns perfectly with their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, upcoming events, or how they measure guest satisfaction. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
