Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a team to create unforgettable guest experiences.
- Company: Join the vibrant Stonegate Group at the City Tavern in Chester.
- Benefits: Enjoy discounts, rewards programmes, and flexible working hours.
- Other info: Dynamic environment with opportunities for personal growth.
- Why this job: Be a Guest Experience Champion and make every visit memorable.
- Qualifications: Must be 18 or over; leadership skills are a plus.
The predicted salary is between 25000 - 30000 £ per year.
Stonegate Group is seeking an experienced Front of House Team Leader for the City Tavern in Chester. The role involves leading and motivating a team to deliver excellent guest experiences. Responsibilities include working with the management team to ensure smooth operations and creating a welcoming atmosphere. Candidates must be 18 or over due to alcohol sales. Benefits include discounts, rewards programs, and flexible working hours.
Front of House Team Leader: Guest Experience Champion employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader: Guest Experience Champion
✨Tip Number 1
Get to know the venue! Before your interview, pop into the City Tavern and soak up the atmosphere. Chat with the staff and observe how they interact with guests. This will give you a solid understanding of the guest experience they aim to deliver.
✨Tip Number 2
Show off your leadership skills! During your interview, share specific examples of how you've motivated a team in the past. We want to hear about those times when you turned a tough situation around or inspired your colleagues to go above and beyond for guests.
✨Tip Number 3
Be ready to discuss your ideas! Think about how you can enhance the guest experience at the City Tavern. Whether it’s a new event idea or a way to improve service, we love candidates who come prepared with fresh suggestions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Stonegate Group family. Don’t miss out on the chance to be part of an amazing team!
We think you need these skills to ace Front of House Team Leader: Guest Experience Champion
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us know why you’re passionate about creating amazing guest experiences. Share any relevant stories or examples that highlight your commitment to customer service.
Highlight Your Leadership Skills: As a Front of House Team Leader, we want to see your leadership style shine through. Talk about your experience in motivating teams and how you've successfully led others to achieve great results.
Tailor Your Application: Make sure to customise your application to fit the role at Stonegate Group. Use keywords from the job description and align your skills and experiences with what we’re looking for in a Guest Experience Champion.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you research the City Tavern and understand its vibe, menu, and guest experience philosophy. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to their team.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Be ready to discuss how you handle challenges and keep morale high.
✨Emphasise Guest Experience
Since the role focuses on delivering excellent guest experiences, think about what that means to you. Be prepared to share your ideas on creating a welcoming atmosphere and how you would handle difficult situations with guests. This shows you’re aligned with their values.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role. It also sets the tone for how you’ll present yourself to guests in the future.