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For Companies At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts, flexible working, and early access to wages.
- Why this job: Be part of a vibrant atmosphere with sports, cocktails, and social events.
- Qualifications: Must be 18 or over due to alcohol sales.
- Other info: Experience a lively workplace near Chichester University.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Bristol Pear.
Responsibilities
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
About Us
A little bit about us… At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it\’s on, and we are the place to watch it. The Bristol Pear is located in the heart of Selly Oak on the Bristol Road. We\’re next door to Selly Oak train station, as well as being served by excellent bus routes. We have a large student clientele with a famed weekly offering from our regular quiz nights, legendary Wing Wednesdays, and hugely popular Karaoke nights. We\’re a pub that does it all!
Stonegate Group is the UK\’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We\’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
Requirements
To be considered for the Front of House Team Leader position at Bristol Pear you must be 18 or over as the roles involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Bristol Pear directly.
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Front of House Team Leader Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader Front of House Team Leader
✨Tip Number 1
Familiarise yourself with The Chantry's unique identity and offerings. Understanding their menu, special events, and the overall atmosphere will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of Stonegate Group. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where you improved guest experiences or operational efficiency.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially regarding guest experiences and service excellence. Being knowledgeable about current trends can help you stand out as a candidate who is proactive and engaged.
We think you need these skills to ace Front of House Team Leader Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight relevant experience and how you can contribute to delivering an amazing guest experience.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality, leadership roles, and any specific achievements that demonstrate your ability to motivate and lead a team. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of The Chantry's unique atmosphere. Mention specific examples of how you've successfully led teams in the past and how you align with their vision.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a Front of House role.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts to ensure a smooth operation.
✨Understand the Venue's Unique Identity
Familiarise yourself with The Chantry's atmosphere and offerings. Be ready to discuss how you can enhance the guest experience by aligning with the venue's unique identity and catering to its diverse clientele.
✨Highlight Your Customer Service Experience
Customer service is at the heart of this role. Share specific instances where you went above and beyond to create memorable experiences for guests, showcasing your passion for hospitality and attention to detail.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the team dynamics, management style, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
