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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Stonegate Group is the UK's largest operator of pubs and bars, known for diverse venues.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
- Why this job: Join a vibrant team in a buzzing atmosphere, perfect for socialising and enjoying great experiences.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: Opportunities for career development and early access to wages with Wagestream.
The predicted salary is between 26000 - 36000 £ per year.
Location – Cavendish
Front of House Team Leader
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Cavendish.
Can you …
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Cavendish is a bustling Sheffield bar in the heart of the city centre. We are a modern but friendly sports pub and a social spot for our guests meeting up with their friends and family. We\’re a place to kick back and watch all things sports, with plenty of HD screens, even in the garden! We serve great food and have a fantastic range of real ales, with Cask Marque’s seal of approval.
What\’s in it for you?
To be considered for the Front of House Team Leader position at Cavendish you must be 18 or over as the roles involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Cavendish directly.
Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the unique identity of The Graduate and its offerings. Understanding the atmosphere, menu, and events will help you engage confidently during interviews and demonstrate your passion for creating a welcoming environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and encouraged teams in previous roles. Highlighting specific instances where you've improved guest experiences or team dynamics can set you apart from other candidates.
✨Tip Number 3
Network within the hospitality industry, especially with those who have experience at Stonegate Group or similar venues. Personal connections can provide valuable insights and potentially lead to referrals, increasing your chances of landing an interview.
✨Tip Number 4
Prepare to discuss your knowledge of beverages, particularly beer and cocktails, as well as your enthusiasm for sports. Being able to converse about these topics will show your alignment with the pub's culture and your readiness to engage with guests.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your experience in leading teams and delivering excellent guest experiences in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service experience, and any relevant hospitality qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Stonegate Group's values. Mention specific examples of how you've motivated teams and created welcoming environments in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Stonegate Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your previous experiences and how they have shaped your love for creating memorable guest experiences.
✨Demonstrate Leadership Skills
As a Front of House Team Leader, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to foster a positive work environment.
✨Know the Venue and Its Offerings
Research the Graduate pub and its unique offerings. Familiarise yourself with their menu, special events, and atmosphere so you can discuss how you would enhance the guest experience based on what they already provide.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to resolve conflicts or improve service, and be ready to share those stories.