Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate the team to ensure an exceptional guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars with a vibrant atmosphere.
- Benefits: Enjoy 25% off food and drinks, discounts at retailers, and early access to wages.
- Why this job: Be part of a lively environment with sports, quizzes, and a welcoming community.
- Qualifications: Must be 18 or over due to alcohol sales; experience in hospitality is a plus.
- Other info: Opportunities for career growth and a chance to make a real impact.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an experienced Front of House Team Leader to lead, motivate, and encourage our team at Pembroke, ensuring an exceptional guest experience.
You will work alongside the management team to bring our shared vision to life, maintain smooth operations, and foster a warm, welcoming environment where guests feel comfortable and valued.
About Us
Each of our pubs has its own unique story and character, united by a welcoming spirit. Whether it’s sports screenings, quiz nights, or live DJs, there’s always something happening. Our pubs serve traditional pub grub, including juicy burgers and classic fish and chips, and pride themselves on serving high-quality food and great atmosphere.
Pembroke is a traditional pub offering a diverse menu of classic and modern dishes, perfect for any occasion, and a great place to watch live sports on big screens.
What’s in it for You?
- Reward Card via the MiXR App – 25% off food and drinks for you and friends across our managed pubs
- Stonegate Xtra Rewards – discounts across high street retailers
- VIP entry to our pubs and bars
- David Lloyd Corporate Discount Rates
- Wagestream – early access to earned wages
To qualify for the Front of House Team Leader role, you must be 18 or over, as the role involves the sale of alcohol.
At Stonegate Group, we are the UK’s largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about a career with us at our website.
If you require reasonable adjustments during the recruitment process due to a disability under the Equality Act 2010, please contact Pembroke directly in advance to arrange support or accommodations.
#J-18808-Ljbffr
Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the unique character and offerings of Pembroke. Understanding the pub's atmosphere, menu, and events will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of Stonegate Group. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Think of specific examples from your past experiences that showcase your ability to create a welcoming environment for both staff and guests.
✨Tip Number 4
Stay updated on industry trends and customer service best practices. Being knowledgeable about what makes a great guest experience will show your commitment to excellence in the role.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Front of House Team Leader position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality, leadership roles, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing exceptional guest experiences. Mention specific examples of how you've motivated teams in the past and contributed to a positive atmosphere.
Proofread Your Application: Before submitting your application, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated and encouraged your team in previous roles, highlighting any specific challenges you overcame.
✨Understand the Guest Experience
Familiarise yourself with what makes an exceptional guest experience at Pembroke. Be ready to discuss how you would create a warm and welcoming environment, and think of ways to enhance the overall atmosphere for guests.
✨Know the Menu
Having a good grasp of the menu offerings, including both traditional and modern dishes, will impress your interviewers. Be prepared to discuss your favourite items and how you would recommend them to guests.
✨Emphasise Teamwork
Since you'll be working closely with the management team, it's important to highlight your ability to collaborate effectively. Share experiences where teamwork led to successful outcomes, especially in a fast-paced environment like a pub.