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- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Stonegate Group is the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
- Why this job: Join a fun environment with quiz nights and live sports at a historic pub.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: The Minster Tavern is known for its character and a touch of haunt.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced Front of House Team Leader to lead the team at Minster Tavern, delivering an amazing guest experience.
Stonegate Group is the UK\’s largest operator of pubs, bars, and late-night venues, with a diverse portfolio and a commitment to an inclusive culture.
Minster Tavern is a traditional pub opposite the west tower of Ely Cathedral, just a stone\’s throw from the main High Street shops.
Responsibilities
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
Benefits
- Flexible Working
- VIP entry to our pubs and bars
- 25% off Food & Drink for you and all your friends in over 500 sites
- Early access to your earned wages
- Award-winning development programmes
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Pubs
- Stonegate Xtra Rewards – online benefits portal offering discounts across the High Street and other retailers
- Stonegate Hotel discounts
- Corporate discounted rates at David Lloyd and PureGym
- Discounted Dental Insurance
To be considered for the Front of House Team Leader position at Minster Tavern you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Minster Tavern directly.
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Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Minster Tavern's unique character and offerings. Understanding their popular quiz nights and sports screenings can help you connect with the team and demonstrate your enthusiasm for the pub's atmosphere during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where you fostered a positive environment, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Network with current or former employees of Stonegate Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the Front of House Team Leader position.
✨Tip Number 4
Prepare to discuss how you would maintain smooth operations at the Minster Tavern. Think about strategies you could implement to ensure consistency and a welcoming environment, as these are key aspects of the role that the management team will be keen to hear about.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your experience in leading teams and delivering excellent guest experiences in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service experience, and any relevant achievements in the hospitality sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've motivated teams and created welcoming environments in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Understand the Venue's Unique Character
Familiarise yourself with the Minster Tavern's history and its unique offerings, like quiz nights and live sports. This knowledge will help you connect with the interviewers and show your genuine interest in the role and the establishment.
✨Emphasise Guest Experience
Since the role focuses on delivering an amazing guest experience, be ready to discuss how you would create a welcoming environment. Share specific strategies or ideas you have for enhancing customer satisfaction in a pub setting.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role. Ask about the team dynamics, the management style at Stonegate Group, or how they measure success in the Front of House Team Leader position.
