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- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
- Why this job: Be part of a fun, inclusive environment where every moment counts.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: Opportunities for career development and early access to wages.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.
Can you...
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A Little Bit About Us...
Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, Southampton is a relaxing haven in the bustling high street. All the options are covered, from a quick lunch to a relaxed evening dinner. We are popular for cocktails at the weekends and can even offer a cocktail masterclass!
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the role involves the sale of alcohol.
At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.
Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Slug and Lettuce brand and its values. Understanding their mantra of 'Be Together. Get Together. Out Together.' will help you align your approach to team leadership and guest experience, making you a more appealing candidate.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Think about specific situations where you fostered a positive environment or improved service quality, as these experiences will resonate well with the hiring team.
✨Tip Number 3
Network within the hospitality industry, especially with those who have worked at Stonegate Group or similar establishments. Personal connections can provide valuable insights and potentially lead to referrals, increasing your chances of landing an interview.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges in a front-of-house role, such as managing busy periods or resolving guest complaints. Demonstrating your problem-solving abilities will show that you're ready to take on the responsibilities of a Team Leader.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your experience in leading teams and delivering excellent guest experiences in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service experience, and any relevant achievements in the hospitality industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Stonegate Group's values. Mention specific examples of how you've motivated teams and created welcoming environments in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts to ensure a smooth operation.
✨Understand the Company Culture
Familiarise yourself with Stonegate Group's mantra 'Be Together. Get Together. Out Together.' Reflect on how you can embody this culture in your role. Be ready to discuss how you would create a warm and welcoming environment for guests.
✨Highlight Guest Experience Focus
Since the role revolves around delivering an amazing guest experience, think of specific instances where you've gone above and beyond for customers. Share these stories to illustrate your commitment to guest satisfaction.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.