Front of House Team Leader

Front of House Team Leader

Milton Keynes Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join Slug And Lettuce, part of the UK's largest pub and bar operator.
  • Benefits: Enjoy discounts, flexible working, and early access to wages.
  • Why this job: Be part of a fun, inclusive culture with fantastic food and drinks.
  • Qualifications: Must be 18 or over due to alcohol sales.
  • Other info: Experience the vibrant atmosphere at our Milton Keynes location.

The predicted salary is between 28800 - 43200 £ per year.

Location - Slug And Lettuce

We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Can you…

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A Little Bit About Us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be.

Slug & Lettuce Milton Keynes features cute birdcage decor and a fantastic outside seating area. Our menu caters to all tastes, including a boozy Afternoon Tea, 2-4-1 cocktails every day, Fizz Fridays, and Bottomless Brunch.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs
  • Stonegate Xtra Rewards – discounts across the High Street and retailers
  • VIP entry to our pubs and bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance
  • Wagestream – Early access to earned wages
  • Award-winning development programs

To be considered for the Front of House Team Leader role at Slug And Lettuce, you must be 18 or over, as the role involves the sale of alcohol.

If you require reasonable adjustments during the recruitment process due to a disability as outlined by the Equality Act 2010, please contact Slug And Lettuce in advance to arrange support or accommodations.

Front of House Team Leader employer: Stonegate Group

At Slug And Lettuce, we pride ourselves on being an exceptional employer that values inclusivity and teamwork. Our vibrant work culture fosters personal growth through award-winning development programmes, while our flexible working options and generous employee benefits, including discounts and early access to wages, ensure a rewarding experience for all team members. Join us in Milton Keynes, where you can lead a passionate team in creating unforgettable guest experiences in a lively and welcoming environment.
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Contact Detail:

Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Familiarise yourself with the Slug and Lettuce brand and its unique offerings. Understanding their menu, special events like Bottomless Brunch, and the overall vibe will help you connect with the team during your interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Highlighting specific instances where you've improved guest experiences or resolved conflicts can set you apart.

✨Tip Number 3

Demonstrate your passion for hospitality by discussing trends in the industry or sharing your favourite customer service experiences. This shows that you're not just looking for a job, but genuinely care about creating memorable moments for guests.

✨Tip Number 4

Network with current or former employees of Slug and Lettuce if possible. They can provide insights into the company culture and what it takes to succeed as a Front of House Team Leader, which can be invaluable during your application process.

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Conflict Resolution
Operational Management
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Sales Skills
Training and Development
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality, leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team and enhance guest experiences.

Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for the role at Slug And Lettuce. Mention specific examples of how you've successfully led teams or improved guest satisfaction in previous roles.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a front-of-house role.

How to prepare for a job interview at Stonegate Group

✨Show Your Leadership Skills

As a Front of House Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.

✨Understand the Company Culture

Familiarise yourself with Slug And Lettuce's mantra of 'Be Together. Get Together. Out Together.' during your preparation. Be ready to discuss how you can contribute to fostering a warm and welcoming environment that aligns with their values.

✨Highlight Guest Experience Focus

Emphasise your commitment to delivering an amazing guest experience. Prepare to discuss strategies you've implemented in previous roles to enhance customer satisfaction and how you would apply those at Slug And Lettuce.

✨Prepare Questions for the Interviewers

Engage with your interviewers by preparing thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you assess if Slug And Lettuce is the right fit for you.

Front of House Team Leader
Stonegate Group
Location: Milton Keynes
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