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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy discounts, flexible working, and early access to wages.
- Why this job: Be part of a welcoming environment with exciting events and a strong community spirit.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: Located in a historic 18th-century pub with a lively courtyard.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Three Pigeons.
Can you...
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A Little Bit About Us...
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Three Pigeons, Guildford, is an 18th-century pub located at the top of the granite sett part of the High Street; this pub has two floors connected by an open plan 1960s spiral staircase, with a great rear courtyard. We offer cask ales, a traditional British menu and bottomless brunches along with a range of changing beers from local breweries and key keg lines.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Three Pigeons you must be 18 or over as the role involves the sale of alcohol.
At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Three Pigeons directly.
Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Three Pigeons and its unique offerings. Understanding the pub's character, menu, and atmosphere will help you connect with the management team during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where you fostered a positive environment and improved guest experiences.
✨Tip Number 3
Research common challenges faced in the hospitality industry, particularly in front-of-house roles. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate.
✨Tip Number 4
Network with current or former employees of Stonegate Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your experience in leading teams and delivering excellent guest experiences in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality management. Emphasise any previous roles where you led a team or improved guest satisfaction, as this will resonate with the hiring managers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've motivated teams and created welcoming environments in past positions.
Showcase Your Personality: In your application, let your personality shine through. The role requires someone who can foster a warm atmosphere, so don't hesitate to express your enthusiasm for creating memorable guest experiences.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Guest Experience
Familiarise yourself with what makes a great guest experience at Three Pigeons. Be ready to discuss how you would create a warm and welcoming environment, and share any innovative ideas you have for enhancing customer satisfaction.
✨Know the Menu and Offerings
Research the pub's menu and drink offerings, including their specialities like cask ales and traditional British dishes. Being knowledgeable about what they serve will show your genuine interest in the role and help you connect with the interviewers.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers. This could include inquiries about the pub's culture, team dynamics, or future plans. It shows that you're engaged and serious about the position.
