At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Stonegate Group operates the UK's largest pubs and bars, known for their vibrant atmosphere.
- Benefits: Enjoy discounts on food, flexible working, and access to exclusive rewards.
- Other info: Be part of a diverse team in a lively pub environment.
- Why this job: Join a community hub with live music, great food, and a welcoming vibe.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
The predicted salary is between 24000 - 33600 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at George.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A Little Bit About Us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Here at The George, we are the heart of the community. From the locals that have been drinking here for 40 years to the office workers that frequent at lunch times. It’s the true heart of the East End, with a diverse mix of people at any given time. We offer live music and quality food. The George really is the hidden gem of the Isle of Dogs.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at George you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact George directly.
Front of House Team Leader in London employer: Stonegate Group
Stonegate Group is an excellent employer for those seeking a dynamic and rewarding career in hospitality. With a focus on employee growth, you will have the chance to develop your skills in a vibrant kitchen environment while enjoying benefits such as flexible working hours, early wage access, and a discount card. Join us at The Merchant in Glasgow, where your passion for food and hospitality can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in London
✨Tip Number 1
Familiarise yourself with the unique character of The George pub. Understanding its history and the community it serves will help you connect with the management team and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where you enhanced guest experiences or improved team performance.
✨Tip Number 3
Research Stonegate Group's values and mission. Aligning your personal values with theirs during discussions can make a strong impression and show that you're a good cultural fit for the company.
✨Tip Number 4
Network with current or former employees of Stonegate Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Front of House Team Leader in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your experience in leading teams and creating a welcoming environment in your application.
Tailor Your CV:Customise your CV to reflect your relevant experience in hospitality management. Emphasise any previous roles where you led a team or improved guest experiences, as this will resonate with Stonegate Group's values.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've motivated teams and enhanced customer satisfaction in past roles.
Showcase Your Knowledge of the Company:Demonstrate your knowledge of Stonegate Group and The George in your application. Mention their unique offerings, such as live music and community involvement, to show that you align with their culture and values.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Understand the Company Culture
Familiarise yourself with Stonegate Group's values and the unique atmosphere of The George. Be ready to discuss how you can contribute to maintaining a warm and welcoming environment for guests, reflecting the pub's character and community spirit.
✨Highlight Your Customer Service Experience
Since the role focuses on delivering an amazing guest experience, be prepared to share specific instances where you went above and beyond for customers. This will demonstrate your commitment to exceptional service and your understanding of guest needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics at The George. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals and values.
