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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience at The Bank Cafe.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
- Why this job: Be part of a welcoming environment where every day brings something exciting.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
- Other info: Great opportunities for personal development and career growth.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
Location – Old Smiddy Inn
Front of House Team Leader
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Old Smiddy Inn.
Can you
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A Little Bit About Us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top—notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub—with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Old Smiddy is located in the heart of the Cathcart community. We’re a friendly and relaxing pub where guests can enjoy a chilled lunch while taking advantage of our special meal deals, served by our friendly, welcoming team. In the evenings our guests can enjoy top quality food and a tipple from our extensive drink range.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Old Smiddy Inn you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Old Smiddy Inn directly.
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Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Bank Cafe and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership skills! Think about how you can motivate and encourage a team. Prepare some examples of how you've done this in the past, as it’ll show you’re ready to lead the Front of House team effectively.
✨Tip Number 3
Be yourself! Stonegate values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they can contribute to creating that warm and welcoming environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Stonegate Group right there, making it easier for us to keep in touch.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. Use a friendly tone and share a bit about what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our vision at The Bank Cafe. This shows us you’re genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out so we can quickly see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and you’ll be all set!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know The Bank Cafe and its offerings. Familiarise yourself with their menu, special events, and the overall vibe. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved guest experiences. Be ready to discuss how you can bring that same energy to The Bank Cafe.
✨Emphasise Inclusivity and Warmth
Stonegate Group values an inclusive culture. During your interview, highlight your commitment to creating a welcoming environment for both guests and staff. Share any relevant experiences that demonstrate your ability to foster inclusivity and make everyone feel valued.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how they measure success in guest experiences. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
