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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy discounts on food, drinks, and retail, plus flexible working options.
- Other info: Located in a historic pub in Warrington, just a short walk from the station.
- Why this job: Be part of a lively pub culture with exciting events and a welcoming environment.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Front of House Team Leader role at Stonegate Group.
Location – Barley Mow
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Barley Mow.
Responsibilities
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A Little Bit About Us
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Barley Mow is a traditional town centre pub based in the heart of Warrington. Built in 1561, our pub is located only a five-minute walk to Warrington Central and is full of character! We serve a great variety of food and drink for great prices, as well as showing live sport on our 8 screens. We are a true local favourite.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Barley Mow you must be 18 or over as the role involves the sale of alcohol.
At Stonegate Group, we\\\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Barley Mow directly.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Barley Mow's unique character and history. Understanding the pub's story will help you connect with the team and guests, showcasing your passion for the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated teams in previous roles. Highlighting specific instances where you've improved guest experiences will set you apart.
✨Tip Number 3
Engage with the local community and show your enthusiasm for creating a welcoming environment. Mention any relevant experience in fostering relationships with regulars or organising events that enhance the pub atmosphere.
✨Tip Number 4
Be prepared to discuss how you would maintain smooth operations during busy periods. Sharing strategies for managing stress and ensuring consistency will demonstrate your readiness for the fast-paced hospitality environment.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Team Leader. Highlight your experience in leading teams and delivering excellent guest experiences in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality management. Emphasise your leadership skills, ability to foster a welcoming environment, and any specific achievements that align with the role at Barley Mow.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Stonegate Group's values. Mention why you want to work at Barley Mow specifically and how you can contribute to its success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Venue's Character
Familiarise yourself with the Barley Mow's unique history and atmosphere. Being able to discuss how you can enhance the guest experience in line with the pub's character will show your genuine interest in the role.
✨Emphasise Customer Service Excellence
Highlight your commitment to providing exceptional customer service. Be ready to share specific instances where you went above and beyond to ensure guests felt valued and welcomed.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role and how you would handle them, particularly in maintaining smooth operations during busy periods.