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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts, flexible working, and early access to wages.
- Other info: Opportunities for career development and support for disabilities available.
- Why this job: Be part of a vibrant culture in a well-known hospitality brand.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Front of House Team Leader role at Stonegate Group.
Location – Black Hat
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Black Hat.
Responsibilities
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
What’s in it for you
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Black Hat you must be 18 or over as the role involves the sale of alcohol.
At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Black Hat directly.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Stonegate Group's values and mission. Understanding what they stand for will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in leading teams in a hospitality setting. Be ready to discuss specific examples of how you've motivated staff and improved guest experiences in previous roles.
✨Tip Number 3
Network with current or former employees of Stonegate Group. They can provide insights into the company culture and what it takes to succeed as a Front of House Team Leader.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills during the interview. Think of scenarios where you've successfully handled difficult situations in a fast-paced environment, as this is crucial for maintaining smooth operations.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Front of House Team Leader position. Understand the responsibilities and expectations, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or leadership roles. Use specific examples that demonstrate your ability to lead a team and enhance guest experiences.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Mention why you want to work at Stonegate Group and how your values align with theirs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated and encouraged your team in previous roles, highlighting specific situations where your leadership made a difference.
✨Understand the Guest Experience
Stonegate Group places a strong emphasis on delivering an amazing guest experience. Research their values and think about how you can contribute to creating a warm and welcoming environment. Be ready to discuss your ideas on enhancing guest satisfaction.
✨Familiarise Yourself with the Brand
Take some time to learn about Black Hat and its place within the Stonegate Group. Understanding the brand's identity and what makes it unique will help you align your answers with their vision during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully managed challenges in a hospitality setting.