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- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse brands.
- Benefits: Enjoy 25% off food and drink, discounts, and early access to wages.
- Other info: Flexible shifts and opportunities for growth within a dynamic team.
- Why this job: Be part of a vibrant culture with exciting events and a welcoming atmosphere.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
The predicted salary is between 24000 - 36000 £ per year.
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Front of House Team Leader, Southend-on-Sea
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Client:
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b104da634784
Job Views:
8
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
Location – Alex
Front of House Team Leader
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Alex.
Work alongside the management team to bring our shared vision to life.
Help maintain smooth operations and consistency.
Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. We cater to everyone and have something on every night, from quizzes, karaoke, and rock club nights to live comedy shows! Our pub has two floors, a heated and covered beer garden decked with HD screens all around. We also offer amazing food and drink deals throughout the week, and guests can enjoy our rotating ales and crafts!
What\’s in it for you?
Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
VIP entry to our Pubs and Bars
David Lloyd Corporate Discount Rates
Wagestream – Early access to your earned wages
To be considered for the Front of House Team Leader position at Alex you must be 18 or over as the roles involves the sale of alcohol.
At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Alex directly.
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Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the unique identity of Alex and its offerings. Understanding the specific atmosphere, menu items, and events will help you engage confidently with guests and demonstrate your passion during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and encouraged teams in previous roles. Highlighting your ability to foster a warm environment will resonate well with the hiring team.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially around guest experiences and socialising. Being knowledgeable about current trends can set you apart as a candidate who is proactive and engaged.
✨Tip Number 4
Network with current or former employees of Stonegate Group. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent guest experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and engage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of what makes a great guest experience. Mention specific examples from your past roles that showcase your leadership skills and ability to create a welcoming environment.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Stonegate Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your previous experiences and how they have shaped your love for creating memorable guest experiences.
✨Demonstrate Leadership Skills
As a Front of House Team Leader, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to inspire and encourage others.
✨Know the Venue and Its Offerings
Familiarise yourself with Alex and its unique offerings. Be ready to discuss what makes it special and how you can contribute to enhancing the guest experience through your knowledge of the menu and events.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you had to handle difficult guests or resolve conflicts, and be prepared to explain your approach and the outcomes.