At a Glance
- Tasks: Lead and inspire the team to deliver an outstanding guest experience.
- Company: Join Stonegate Group, a vibrant hospitality leader near Bournemouth.
- Benefits: Enjoy discounts, flexible hours, and fitness membership perks.
- Other info: Great opportunity for career growth in a dynamic team.
- Why this job: Be a champion for guest experiences in a lively environment.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Stonegate Group is seeking an experienced Front of House Team Leader for Horns Inn, located near Bournemouth. The successful candidate will lead and motivate the team to provide an exceptional guest experience while maintaining smooth operations.
The role requires a minimum age of 18 due to alcohol sale responsibilities.
Benefits include:
- A reward card for discounts
- Flexible working
- Discounted fitness memberships
Front of House Team Lead – Guest Experience Champion employer: Stonegate Group
Stonegate Group is an excellent employer, offering a vibrant work culture that prioritises team collaboration and exceptional guest service at Horns Inn near Bournemouth. Employees benefit from flexible working hours, a reward card for discounts, and discounted fitness memberships, all while having ample opportunities for personal and professional growth in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Lead – Guest Experience Champion
✨Tip Number 1
Get to know the venue! Before your interview, pop into Horns Inn and soak up the atmosphere. Chat with the staff if you can; it’ll give you a feel for the team dynamics and help you tailor your answers to show you’re the perfect fit.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to see how you can inspire others to deliver that exceptional guest experience we’re all about.
✨Tip Number 3
Be ready to discuss your passion for hospitality. Share stories that highlight your commitment to guest satisfaction. We love hearing about those moments when you went above and beyond to make someone’s day!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits like discounts and flexible working.
We think you need these skills to ace Front of House Team Lead – Guest Experience Champion
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let us know why you’re passionate about providing an exceptional guest experience. Share any relevant experiences that highlight your commitment to making guests feel welcome and valued.
Highlight Your Leadership Skills:As a Front of House Team Lead, we want to see your leadership style shine through. Include examples of how you've motivated and led a team in the past, and how you plan to inspire your future team at Horns Inn.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you research Horns Inn thoroughly. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Lead, you'll need to demonstrate your ability to motivate and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to share specific outcomes!
✨Emphasise Guest Experience
Stonegate Group is all about exceptional guest experiences. Think of ways you've gone above and beyond for customers in previous roles. Share these stories during your interview to highlight your commitment to guest satisfaction and how you can bring that to Horns Inn.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows you're engaged and serious about contributing to the team’s success.
