At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join The Two Willows, a vibrant pub with a welcoming atmosphere.
- Benefits: Enjoy 25% off food and drink, flexible hours, and exclusive discounts.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Be part of a fun team and make guests feel valued every day.
- Qualifications: Must be 18+ and have a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Two Willows. This role works alongside the management team to bring our shared vision to life.
Responsibilities
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
- Engage confidently with guests, ensuring a high standard of service and promoting our range of beers, cocktails and food.
Benefits
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our managed pubs.
- Stonegate Xtra Rewards – online benefits portal offering discounts across the high street and other retailers.
- VIP entry to our pubs and bars.
- Stonegate hotel discounts.
- Flexible working.
- Corporate discounted rates at David Lloyd and PureGym.
- Discounted dental insurance.
- Early access to wages through Stream.
- Award‑winning development programmes.
Qualifications
- Must be 18 years or older as the role involves the sale of alcohol.
- If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that we can provide appropriate support.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, age or any other protected characteristic.
Front of House Leader — Flexible Hours & 25% Food/Drink Perks employer: Stonegate Group
At The Two Willows, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. With flexible hours, generous perks like 25% off food and drink, and award-winning development programmes, we are committed to supporting your growth while ensuring a welcoming environment for both staff and guests. Join us to be part of a dynamic team where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Leader — Flexible Hours & 25% Food/Drink Perks
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Two Willows' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Leader, you'll be engaging with guests all the time. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your leadership style! Think about examples from your past experiences where you've motivated a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate how you can bring our shared vision to life.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at The Two Willows. Don’t miss out on those sweet perks like the 25% discount on food and drink!
We think you need these skills to ace Front of House Leader — Flexible Hours & 25% Food/Drink Perks
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for hospitality and guest experiences.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership experience and how you've motivated teams in the past. We love seeing specific examples that relate to our shared vision at The Two Willows!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role and our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the amazing perks we offer, like the 25% discount on food and drink!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know The Two Willows like the back of your hand. Familiarise yourself with the menu, the drinks on offer, and the overall vibe of the place. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. This will demonstrate your capability to foster a positive environment for both staff and guests.
✨Engage with Confidence
During the interview, practice engaging confidently with the interviewers as if they were guests. Use this opportunity to showcase your communication skills and ability to create a welcoming atmosphere. Remember, they’re looking for someone who can connect with customers effortlessly.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success. Questions about their vision for guest experience or team dynamics can really set you apart.
