At a Glance
- Tasks: Lead and motivate the team to create an unforgettable guest experience.
- Company: Join Stonegate Group at Horns Inn, a charming pub with a vibrant community.
- Benefits: Enjoy flexible hours, discounts, and a reward card for your hard work.
- Other info: Dynamic role with opportunities to grow in a lively pub atmosphere.
- Why this job: Be part of a team that celebrates British hospitality in a welcoming environment.
- Qualifications: Experience in leading teams and a passion for guest satisfaction.
The predicted salary is between 24000 - 30000 € per year.
Stonegate Group is seeking an experienced Front of House Team Leader at Horns Inn in West Parley. The ideal candidate will lead and motivate the team to deliver a remarkable guest experience while maintaining smooth operations.
Responsibilities include:
- Fostering a welcoming environment
- Collaborating with management
- Ensuring guest satisfaction
Benefits include a reward card, discounts at various venues, flexible working, and more. Join us in celebrating British hospitality at a charming pub with a vibrant community atmosphere.
Front of House Experience Lead - Flexible Hours employer: Stonegate Group
Stonegate Group is an excellent employer, offering a vibrant work culture that celebrates British hospitality in the heart of West Parley. With flexible working hours, generous employee benefits including discounts at various venues, and opportunities for personal growth, we empower our Front of House Experience Leads to create memorable guest experiences while thriving in a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Experience Lead - Flexible Hours
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Front of House Experience Lead role!
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for guest experience shine through. Remember, they want someone who can lead and motivate the team, so bring your A-game!
✨Tip Number 3
Research the venue! Familiarise yourself with Horns Inn and its community vibe. This will help you tailor your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining the Stonegate Group family. Don't miss out!
We think you need these skills to ace Front of House Experience Lead - Flexible Hours
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how you can contribute to creating that remarkable guest experience we’re all about!
Highlight Your Leadership Skills:As a Front of House Experience Lead, you'll be motivating a team. Make sure to showcase any previous leadership roles or experiences where you've successfully led a team to achieve great results.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who put in the effort!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you research Horns Inn thoroughly. Familiarise yourself with its menu, atmosphere, and any recent events or promotions. This will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Experience Lead, you'll need to motivate your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire others to deliver exceptional hospitality.
✨Emphasise Guest Satisfaction
Stonegate Group values guest satisfaction highly. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to creating a welcoming environment and ensuring every guest leaves happy.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers about the pub's culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
