Deputy Manager - Lead Guest Experience (Flexible Hours)

Deputy Manager - Lead Guest Experience (Flexible Hours)

Full-Time 30000 - 42000 £ / year (est.) No working from home possible
Stonegate Group

At a Glance

  • Tasks: Inspire your team and create unforgettable guest experiences in a vibrant pub.
  • Company: Join a leading hospitality group known for its inclusive atmosphere.
  • Benefits: Enjoy flexible hours, attractive perks, and career development opportunities.
  • Other info: Be part of a dynamic team in a lively environment.
  • Why this job: Make a real impact on guest experiences while growing your career.
  • Qualifications: Leadership skills and a passion for hospitality are essential.

The predicted salary is between 30000 - 42000 £ per year.

A leading hospitality group in the UK is seeking a motivated Deputy Manager for their Danson Stables location. The ideal candidate will inspire their team and create outstanding guest experiences while contributing to the operational vision alongside the General Manager.

Responsibilities include:

  • Guiding staff
  • Maintaining high service standards
  • Fostering an inclusive atmosphere

This is a full-time role in a vibrant pub offering a range of British classics in Bexley Heath. Attractive perks and career development opportunities are provided.

Deputy Manager - Lead Guest Experience (Flexible Hours) employer: Stonegate Group

Join a dynamic hospitality group that prioritises employee satisfaction and growth at our Danson Stables location in Bexley Heath. We offer flexible hours, competitive benefits, and a supportive work culture that encourages creativity and teamwork, making it an ideal environment for those passionate about delivering exceptional guest experiences. With ample opportunities for career advancement, you will thrive in a vibrant setting that celebrates British culinary traditions.

Stonegate Group

Contact Details:

Stonegate Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager - Lead Guest Experience (Flexible Hours)

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Stonegate Group

Don't be shy about reaching out to Stonegate Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy Manager - Lead Guest Experience (Flexible Hours)

Team Leadership
Guest Experience Management
Service Standards Maintenance
Operational Vision Contribution
Staff Guidance
Inclusive Atmosphere Fostering
Motivational Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Stonegate Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!