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- Tasks: Lead and inspire a team to deliver exceptional guest experiences at Downs Hotel.
- Company: Stonegate Group is the UK's largest operator of pubs and bars, known for its vibrant hospitality.
- Benefits: Enjoy flexible working, discounts, bonus opportunities, and award-winning development programmes.
- Why this job: Join a welcoming team that values creativity and offers unique experiences for guests.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: Opportunities for career growth and early access to earned wages with Wagestream.
The predicted salary is between 28000 - 37000 £ per year.
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Location – Downs Hotel
Deputy Manager
We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Downs Hotel. If you love motivating others, driving performance, and making a real impact, we\’d love to chat.
Can you…
- Provide clear guidance, encouragement, and support to help the team grow.
- Support the General Manager and work together to create and deliver our vision
- Maintain consistency in standards and procedures
- Foster a welcoming and inclusive environment where guests feel comfortable and valued.
A Little Bit About Us…
We\’re a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Downs Hotel is a striking pub and hotel serving delicious food and drinks from Woodingdean, Brighton. With a food menu boasting a range of traditional British dishes and modern bites, and a drinks range spanning craft and cask ales, wines, spirits and cocktails, our pub is the perfect spot for everything from a relaxing drink to a hearty evening meal. We also offer unique experiences for more special visits, like chic Champagne brunches and cosy overnight stays – so, no matter what the occasion, our guests are taken care of here at Downs Hotel.
What\’s in it for you?
- Award winning Deputy Manager and General Manager development programmes
- Bonus opportunities
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
To be considered for the Deputy Manager position at Downs Hotel you must be 18 or over as the roles involves the sale of alcohol.
At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Downs Hotel directly.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Hospitality
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Deputy Manager employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the Stonegate Group's values and mission. Understanding their commitment to hospitality and guest experience will help you align your answers during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you inspired others to achieve goals, as this is crucial for a Deputy Manager position.
✨Tip Number 3
Research the Downs Hotel specifically. Knowing about their menu, unique offerings, and customer feedback can give you an edge in discussions, showing your genuine interest in the role and the establishment.
✨Tip Number 4
Network with current or former employees of Stonegate Group if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Deputy Manager position. Understand the key responsibilities and required skills, such as team motivation and guest experience enhancement.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality management, team leadership, and customer service. Use specific examples that demonstrate your ability to inspire and empower a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Stonegate Group's values. Mention how your previous experiences align with their mission to create outstanding guest experiences.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from your past roles. For example, mention any improvements in team performance or guest satisfaction ratings that you contributed to.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Deputy Manager, you'll need to inspire and empower your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate others and drive performance.
✨Understand the Company Culture
Familiarise yourself with Stonegate Group's values and the atmosphere at Downs Hotel. Demonstrating that you align with their commitment to outstanding guest experiences will show that you're a great fit for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to maintain high standards. Think of specific situations where you've had to handle challenges in a hospitality setting and how you resolved them.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured for a Deputy Manager at Downs Hotel.
