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For Companies At a Glance
- Tasks: Lead and motivate the team to create an unforgettable guest experience.
- Company: Join the vibrant City Tavern, a beloved local pub in Chester.
- Benefits: Enjoy discounts on food and drink, flexible working, and career development.
- Other info: Inclusive culture that values individuality and supports personal growth.
- Why this job: Be part of a lively atmosphere with exciting events and a welcoming community.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at City Tavern.
Responsibilities
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
About Us
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top‑notch sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we've got it nailed. We serve up real value, a great atmosphere, and a pub experience that's worth every penny. Located in the heart of Chester and dating back to 1872, the City Tavern has become a staple of the community and offers something for all. During the day, it is infused with a comforting homeliness, offering great value meals, traditional pub games, and sports on our screens. Pass through our doors on the weekend and find our DJ's playing hits from the 80's through to the modern day.
Stonegate Group is the UK's largest operator of pubs, bars, and late‑night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms‑including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
Benefits
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
Requirements
To be considered for the Front of House Team Leader position at City Tavern you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Tavern directly.
Front of House Team Leader Front of House Team Leader in Chester employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader Front of House Team Leader in Chester
✨Tip Number 1
Get to know the pub scene! Visit City Tavern and other local pubs to understand their vibe. Chat with staff and customers to get a feel for what makes them tick. This will help you connect during interviews and show your genuine interest.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at City Tavern. Personal connections can make all the difference!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you would lead a team, handle guest complaints, or create a welcoming atmosphere. We want to see your personality shine through, so be yourself!
✨Tip Number 4
Apply directly through our website! It shows you're serious about joining the team. Plus, it gives us a chance to see your enthusiasm right from the start. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Front of House Team Leader Front of House Team Leader in Chester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re all about creating a warm and welcoming environment, so show us how you can contribute to that vibe.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your experience in leading teams and delivering great guest experiences. We love seeing how your past roles align with our vision at City Tavern!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. We want to get to know you quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture right there. We can’t wait to hear from you!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know all about City Tavern. Familiarise yourself with its history, atmosphere, and the kind of experiences it offers. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Be ready to discuss how you can bring that same energy to City Tavern.
✨Emphasise Guest Experience
The job is all about delivering an amazing guest experience. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to creating a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events at the pub, or how they maintain their welcoming spirit. This shows you're not just interested in the job, but also in being part of the community.