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- Tasks: Lead a team to create unforgettable guest experiences in a vibrant pub setting.
- Company: Join a top pub and bar operator in Cardiff, known for its lively atmosphere.
- Benefits: Enjoy flexible working hours, strong development programmes, and discounts on food and drink.
- Why this job: Be part of a fun team and make every guest feel special and welcomed.
- Qualifications: Must be 18 or over with experience in hospitality and team leadership.
- Other info: Great opportunity for personal growth in a dynamic and supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading pub and bar operator in Cardiff is seeking an experienced Front of House Team Leader. In this role, you will lead a dedicated team to provide exceptional guest experiences at Slug & Lettuce. The ideal candidate will foster a warm environment, ensuring smooth operations and enthusiastic team motivation.
Benefits include:
- Strong development programmes
- Flexible working
- Discounts on food and drink
This position requires you to be 18 or over as it involves the sale of alcohol.
Front of House Team Leader: Create Warm Guest Experiences in Cardiff employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader: Create Warm Guest Experiences in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, check out Slug & Lettuce's social media and website. This will help you understand their vibe and show that you're genuinely interested in creating those warm guest experiences.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. Being able to share these stories will demonstrate your ability to lead and foster a positive environment.
✨Tip Number 3
Be ready to showcase your passion for hospitality! During the interview, let your enthusiasm shine through. Talk about what makes a great guest experience and how you can contribute to that at Slug & Lettuce.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows you appreciate the opportunity and are still keen on joining the team. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Front of House Team Leader: Create Warm Guest Experiences in Cardiff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for creating warm guest experiences and leading a team.
Tailor Your Application: Make sure to customise your application to fit the Front of House Team Leader role. Highlight your relevant experience in hospitality and how you've motivated teams in the past. We love seeing how you can bring your unique skills to our pub!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and what you can bring to Slug & Lettuce. Avoid fluff – we want the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you research Slug & Lettuce thoroughly. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This will not only show your genuine interest but also help you tailor your answers to align with their values and guest experience goals.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to discuss how you can create a warm environment for both guests and staff.
✨Emphasise Guest Experience
Since the role focuses on creating exceptional guest experiences, think about what that means to you. Prepare to share specific strategies you've used in the past to enhance customer satisfaction. Highlight your understanding of the importance of a welcoming atmosphere and how you plan to maintain it at Slug & Lettuce.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about their training programmes, team dynamics, or how they measure guest satisfaction. Asking questions shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
