At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Walkabout, a vibrant venue with a focus on fun and hospitality.
- Benefits: Enjoy discounts, flexible hours, and access to exclusive rewards.
- Other info: Great opportunities for personal growth and development.
- Why this job: Be part of a dynamic team and make every guest feel valued.
- Qualifications: Must be 18+ with a passion for hospitality and leadership.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Walkabout.
Responsibilities:
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
Benefits:
- Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers for Team Leaders.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working.
- Corporate Discounted Rates at David Lloyd and PureGym.
- Discounted Dental Insurance.
- Stream - Early access to your earned wages.
- Award winning development programmes.
Qualifications / Eligibility:
To be considered for the Front of House Team Leader position at Walkabout you must be 18 or over as the role involves the sale of alcohol.
EEO:
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Walkabout directly.
Front of House Team Leader Front of House Team Leader in Birmingham employer: Stonegate Group
At Walkabout, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. As a Front of House Team Leader, you'll enjoy a range of benefits including discounts at our pubs, flexible working hours, and access to award-winning development programmes, all while contributing to a warm and welcoming environment for our guests. Join us in creating memorable experiences and take advantage of our commitment to employee growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader Front of House Team Leader in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Walkabout's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your skills as a Front of House Team Leader.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Walkabout.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Front of House Team Leader Front of House Team Leader in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering an amazing guest experience and leading a team. Share any relevant experiences that highlight your passion for hospitality.
Tailor Your CV:Make sure your CV is tailored to the Front of House Team Leader position. Highlight your leadership skills and any experience you have in maintaining smooth operations. We love seeing how you've motivated teams in the past!
Be Authentic:Don’t be afraid to show your personality in your written application. We’re looking for someone who can foster a warm and welcoming environment, so let us get to know the real you! A bit of humour or a personal touch can go a long way.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Walkabout!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know Walkabout's vibe and what makes it special. Familiarise yourself with their menu, events, and any recent news. This shows you're genuinely interested and ready to contribute to the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate your team. Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced and how you turned them into positive outcomes. This will demonstrate your capability to foster a welcoming environment.
✨Emphasise Guest Experience
Walkabout is all about delivering an amazing guest experience. Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for guests, and how you would maintain consistency in service quality.
✨Ask Thoughtful Questions
At the end of the interview, have some questions prepared. Ask about the team dynamics, how success is measured, or what the management team’s vision looks like. This not only shows your interest but also helps you gauge if it's the right fit for you.
