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- Tasks: Lead a team to create unforgettable guest experiences in a vibrant pub setting.
- Company: A top hospitality company known for its welcoming atmosphere and community spirit.
- Benefits: Flexible hours, perks, and the chance to work in a lively environment.
- Why this job: Join a passionate team and make a real difference in guests' experiences.
- Qualifications: Proven leadership skills and a love for customer service.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality company in Birmingham is looking for an experienced Front of House Team Leader for the Great Stone Inn. You will lead and motivate a team to deliver exceptional guest experiences while maintaining smooth operations. The ideal candidate has proven leadership skills, a passion for customer service, and the ability to foster a welcoming environment. This role offers an exciting opportunity to be part of a traditional pub known for its great atmosphere and community spirit.
Front of House Team Lead - Flexible Hours & Perks in Birmingham employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Lead - Flexible Hours & Perks in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like the Great Stone Inn. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service shine through. Share stories that highlight your leadership skills and how you've created welcoming environments in the past.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t just wait for the application process to open. Reach out directly to the hiring manager or team to express your interest and ask any questions you might have.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and stand out from the crowd. Plus, it shows you're serious about joining our team at the Great Stone Inn!
We think you need these skills to ace Front of House Team Lead - Flexible Hours & Perks in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and created a welcoming environment for guests.
Emphasise Customer Service Passion: Let us know about your passion for customer service! Share specific examples of how you've gone above and beyond to ensure guests have an exceptional experience.
Tailor Your Application: Make your application stand out by tailoring it to the Front of House Team Lead role. Use keywords from the job description to show that you understand what we're looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any exciting perks we offer!
How to prepare for a job interview at Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you research the Great Stone Inn thoroughly. Familiarise yourself with its history, atmosphere, and community involvement. This will not only impress the interviewers but also help you articulate how you can contribute to maintaining that welcoming environment.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. Being able to demonstrate your leadership skills with real-life scenarios will show that you're ready to take on the responsibilities of a Front of House Team Lead.
✨Emphasise Customer Service Passion
Since this role is all about delivering exceptional guest experiences, be ready to discuss your passion for customer service. Share stories that highlight your commitment to going above and beyond for guests, and how you’ve created memorable experiences in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the pub's community initiatives, or how they measure success in guest satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
