Stonegate Group is hiring a Contact Centre Executive to deliver exceptional service across diverse customers and workflows. You will work with AI-powered tools to triage and resolve complex queries, while routine tasks are automated for efficiency.
You’ll build expertise in hospitality operations, guest feedback, and promotional campaigns to boost customer satisfaction and business outcomes. Key responsibilities include handling inbound queries, logging and resolving issues within SLA, and
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Pub Customer Experience Executive (AI-Driven Support) in Bilston employer: Stonegate Group
Stonegate Group's Slug And Lettuce in Manchester offers an exciting opportunity for Front of House Team Members to thrive in a vibrant and supportive work environment. With a strong emphasis on teamwork and comprehensive training, employees can develop essential skills while enjoying flexible hours and unique perks. The company fosters a culture of growth and community engagement, making it an excellent choice for those seeking a rewarding career in hospitality.
