Stonegate Group, the UK's leading operator of pubs, bars and late-night venues, seeks a Contact Centre Executive for a 6-month FTC at Monkspath near Solihull. You will handle complex queries with human insight, aided by AI, while routine work is automated for efficiency.
In this role, you will build subject-matter expertise across drinks, food distribution, brand installations, and guest feedback. Daily tasks include engaging with Publicans, supporting campaigns, and driving exceptional customer
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AI-Driven Hospitality Support Specialist employer: Stonegate Group
Stonegate Group's Slug And Lettuce in Manchester offers an exciting opportunity for Front of House Team Members to thrive in a vibrant and supportive work environment. With a strong emphasis on teamwork and comprehensive training, employees can develop essential skills while enjoying flexible hours and unique perks. The company fosters a culture of growth and community engagement, making it an excellent choice for those seeking a rewarding career in hospitality.
