Agreement Team Manager - Lettings

Purpose of the role: As Agreement Team Manager (Lettings), you will lead a team of Agreement Co-ordinators in providing first class support across the life cycle of leased & tenanted agreements, to both prospective publicans and internal colleagues. You will provide innovation and enthusiasm in developing a team with a clear focus on the customer journey, resulting in the delivery of an efficient, compliant, and modernised approach. Key Responsibilities: Lead a team of Agreement Co-ordinators in continuously seeking opportunities to improve the service of the teams they support. Ensure full compliance with Pubs Code requirements, delivered with a customer focus in a pragmatic and effective manner. Manage and develop individuals’ capability and performance through regular reviews, coaching, training, monitoring and feedback. Encourage team members to both understand and engage with the wider business as well as actively raising the profile of the team in a positive and supportive manner.  Encourage shared learnings and drive consistency across the department, fostering a culture of proactive problem solving. Lead the engagement of stakeholders from across the business in relation to the life cycle of agreement processes, providing clarity and consistency across process and procedures. Lead the continued development, modernisation and implementation of processes and procedures through engagement and consultation of all relevant stakeholders. Fully embrace the Stonegate mission, pillars and values as well as ensuring your team proactively demonstrate the same behaviours. Acting as agreement signatory for legal documentation. Ensuring accurate maintenance of all databases and providing data led insight and reporting regarding agreement processes. Skills, Experience & Qualifications: Target driven with evidence of leading teams to success. Excellent analytical and evaluation skills; ability to manage production of business-critical documents. Experienced verbal and written communicator; able to converse at all levels & demonstrates ability to negotiate and challenge appropriately. Highly developed interpersonal skills; establish and maintain effective working relations with a wide range of internal and external contacts. Managing personnel, coaching and skills development Commercially aware with ability to implement changes in legislation to workflow processes and ways of working in response to changing initiatives. Excellent planning and organisation skills and the ability to respond effectively to changing priorities of self and wider team. A team player and natural forward planner who critically assesses own and team performance to drive efficiency. Calm, results orientated with a positive, proactive and motivational outlook. A little bit about us… The Solihull Pub Support Team offices are light and airy offices in Shirley, Solihull, where you will be greeted by our Welcome Team. We have free onsite secure parking with EV charging and cycle storage, a subsidised canteen serving breakfast and lunch, as well as an onsite pub used for social events. The offices are fully accessible. What's in it for you?  25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you..Please contact (url removed) #LI-LB1