At a Glance
- Tasks: Provide admin support to the Property Department and ensure smooth operations.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with a vibrant culture.
- Benefits: Enjoy 25 days annual leave, bonus schemes, and exclusive discounts.
- Other info: Flexible working environment with opportunities for career development.
- Why this job: Be part of a diverse team that values individuality and supports your growth.
- Qualifications: Strong communication skills and a proactive approach to tasks are essential.
The predicted salary is between 28800 - 43200 € per year.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
The Opportunity
As Property Support Coordinator, you will provide administrative support to the Property Department and field-based teams, applying your knowledge to deliver excellent customer service.
You will offer specialist support in relation to repair and maintenance systems aligned to the respective business, administering contractor quotations and overseeing activity to ensure it is completed proactively.
As Property Support Coordinator, you will help maintain business continuity at all times, prioritising tasks accordingly. You will take a proactive approach, identifying opportunities to improve ways of working and to share best practice across the wider Property Support Team.
This role requires an excellent communicator who is highly organised and able to act as a key link between field-based staff, contractors, suppliers, and administrative colleagues.
A flexible approach to the working week is essential.
Key Responsibilities:
- Provide comprehensive administrative support to the Property Department. Conduct weekly structured calls with Property Managers where required. Proactively support and undertake administration in the following areas (dependent upon business alignment):
- Management of the internal property systems daily workflow (Property Universe / CRM or ProNett) Proactive approach to the management of Planned Maintenance Visits (PMV’s) to ensure no risk to the business exists. Administration associated with closed houses, F&F valuations and utility services management Dilapidation activity Distribution and responses to statutory notices Change of agreement activity R&M and capital activity through the respective system, including quotations and planned maintenance visits Manage the day to day performance of service providers and contractors to maintain business continuity and achieve agreed service levels Full engagement with site transition process and movements of pubs internally, ensuring transition period is minimised and ensuring all actions are completed in time for transfer Provide support for capital investment activity
About You
- Commercial awareness; understanding the need to work with pace and accuracy. Effective time management and organisational skills; administering multiple tasks within budget & deadline. Clear written & verbal communication skills with good attention to detail. Proactive team worker able to work with autonomy. Strong interpersonal skills demonstrating ability to develop relationships and manage customer expectations and business needs. Service orientated; takes ownership with strong focus on call management and query resolution. Positive, can do approach; adapts to changing priorities. Demonstrates strategic thinking. Confident to manage conflict.
What makes Stonegate a great place to work?
At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
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25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
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Bonus Scheme
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Access to discounted Private Medical Insurance through Vitality
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Exclusive discounts on Dental Insurance
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Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
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Life Assurance which gives access to Help @ Hand
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Access to your pay early via Stream
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The Stonegate Xtra portal with access to a wide range of high street discounts and offers
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Discounted access to David Lloyd membership
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Award winning Learning & Development programmes to drive your career
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on hrsupport@stonegategroup.co.uk.
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Job Reference: LB1410010SolPSCF
Property Support Coordinator - 12m FTC in Solihull employer: Stonegate Company Ltd.
Stonegate Group is an exceptional employer, offering a vibrant and inclusive work culture that values individuality and supports employee wellbeing. With comprehensive benefits such as generous annual leave, flexible working options, and award-winning learning and development programmes, employees are empowered to thrive both personally and professionally. Located in the heart of the UK's bustling hospitality scene, this role as Property Support Coordinator provides a unique opportunity to contribute to a diverse portfolio while enjoying exclusive perks and discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Property Support Coordinator - 12m FTC in Solihull
✨Tip Number 1
Get to know the company culture! Before your interview, check out Stonegate Group's social media and website. Understanding their values and how they embrace diversity will help you connect better during your chat.
✨Tip Number 2
Practice your communication skills! As a Property Support Coordinator, you'll need to be a clear communicator. Try role-playing with a friend or family member to get comfortable discussing your experiences and how they relate to the job.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in the past. This will demonstrate your ability to handle the busy workload that comes with supporting the Property Department.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Property Support Coordinator - 12m FTC in Solihull
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Support Coordinator role. Highlight your relevant experience and skills that align with the job description, especially your organisational and communication abilities.
Show Off Your Proactive Side:In your application, emphasise your proactive approach to problem-solving and task management. We love candidates who can identify opportunities for improvement and take initiative, so share examples of how you've done this in the past!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us see your attention to detail and communication skills right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Stonegate Company Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Support Coordinator. Familiarise yourself with the key responsibilities and how they relate to Stonegate Group's operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with teams or clients in the past. This will highlight your ability to be a key link between field-based staff, contractors, and administrative colleagues.
✨Be Proactive in Your Approach
Stonegate values a proactive mindset, so come prepared with ideas on how you could improve processes within the Property Department. Think about past experiences where you identified opportunities for improvement and be ready to share those insights during the interview.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple tasks, be ready to discuss how you prioritise and organise your workload. Share specific examples of how you've successfully managed competing deadlines in previous roles, showcasing your time management skills.
