Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible working, and early access to your wages.
- Why this job: Be part of a fun team and enhance guest experiences in a lively environment.
- Qualifications: No prior experience needed, just a passion for teamwork and customer service.
- Other info: Great opportunities for personal growth in a dynamic pub setting.
The predicted salary is between 11 - 16 £ per hour.
Location - Lamb Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Lamb Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Lamb Inn.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Lamb Inn is an oasis in the heart of the city. The Lamb Inn is a haven for shoppers and those popping out for lunch during the day, then in the early evening, candles get lit and we have our own very special atmosphere. We offer the best courtyard in the city to our guests, heated in winter and ready for sunbathers in the summer. A traditional pub over two floors that is anything but traditional, and our guests love us.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lamb Inn directly.
Front of House Team Member in Norwich employer: Stonegate Company Ltd.
Contact Detail:
Stonegate Company Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Norwich
✨Tip Number 1
Get to know the Lamb Inn vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to nail those friendly recommendations and create a positive atmosphere.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you’ve worked well in a team before. We want to see that you can contribute to our welcoming environment at Lamb Inn.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Team Member in Norwich
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Front of House Team Member role. Mention any relevant experience in hospitality or customer service that shows you can connect with our guests.
Show Enthusiasm: We love seeing candidates who are genuinely excited about joining our team! In your application, express your passion for creating positive experiences for guests and working as part of a team at Lamb Inn.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our vibrant team!
How to prepare for a job interview at Stonegate Company Ltd.
✨Know the Venue
Before your interview, take some time to visit the Lamb Inn if you can. Familiarise yourself with the atmosphere, menu, and any special events they host. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples from your past experiences where you worked effectively in a team. Highlight how you contributed to creating a positive environment for both colleagues and guests.
✨Prepare for Guest Interaction Scenarios
Think about how you would handle various guest scenarios, such as dealing with complaints or making recommendations. Practising these responses can help you demonstrate your customer service skills and ability to enhance the guest experience.
✨Embrace Inclusivity
Stonegate Group values inclusivity and individuality. Be prepared to discuss how you can contribute to a welcoming environment for all guests. Sharing your thoughts on neurodiversity and how it can enrich the workplace can set you apart.
