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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Why this job: Be part of a welcoming environment and make a real impact on guests' experiences.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
- Other info: Dynamic atmosphere with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Location - Lamb Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Lamb Inn.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Lamb Inn is an oasis in the heart of the city. The Lamb Inn is a haven for shoppers and those popping out for lunch during the day, then in the early evening, candles get lit and we have our own very special atmosphere. We offer the best courtyard in the city to our guests, heated in winter and ready for sunbathers in the summer. A traditional pub over two floors that is anything but traditional, and our guests love us.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Lamb Inn you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lamb Inn directly.
Front of House Team Leader in Norwich employer: Stonegate Company Ltd.
Contact Detail:
Stonegate Company Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Norwich
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Lamb Inn and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you understand the culture but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. We want to see how you can bring that magic to the Lamb Inn and create an amazing guest experience.
✨Tip Number 3
Be yourself! The Lamb Inn values individuality, so don’t be afraid to let your personality shine through. Share your unique ideas on how to enhance the guest experience and make the pub even more welcoming.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with being part of the Stonegate family. Let’s get you started on this exciting journey!
We think you need these skills to ace Front of House Team Leader in Norwich
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating amazing guest experiences, as these are key to what we’re looking for at Lamb Inn.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Stonegate Company Ltd.
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with the Lamb Inn. Understand its unique atmosphere, menu offerings, and what makes it special compared to other pubs. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Emphasise Inclusivity and Warmth
Stonegate Group values an inclusive culture, so be sure to express your commitment to creating a welcoming environment for both guests and staff. Share any relevant experiences where you've fostered inclusivity or made someone feel valued, as this aligns perfectly with their ethos.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, management style, and how success is measured at the Lamb Inn. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.
