At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a commitment to inclusivity.
- Benefits: Enjoy discounts, flexible hours, and early access to wages.
- Other info: Great opportunities for personal growth in a fun environment.
- Why this job: Be part of a vibrant team and enhance guest experiences every day.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 10 - 12 € per hour.
Location - Ye Olde Griffin Hotel
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Ye Olde Griffin Hotel, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you …
- Help prepare and serve our delicious food and drinks at Ye Olde Griffin Hotel.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ye Olde Griffin Hotel directly.
Front of House Team Member - Great Local Pubs in March employer: Stonegate Company Ltd.
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant work culture that celebrates diversity and inclusivity. As a Front of House Team Member at Ye Olde Griffin Hotel, you'll enjoy comprehensive training, flexible working hours, and a range of employee benefits including discounts on food and drink, gym memberships, and early access to wages, all while contributing to a positive guest experience in a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Great Local Pubs in March
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ye Olde Griffin Hotel and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family, like taking orders or handling complaints. This will boost your confidence and help you shine in the interview.
✨Tip Number 3
Show off your teamwork spirit! Think of examples from past experiences where you've worked well in a team. Whether it’s in a job, sports, or even group projects, share these stories to demonstrate how you can contribute to the positive environment at Ye Olde Griffin Hotel.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll find more info about the role and the perks we offer. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Front of House Team Member - Great Local Pubs in March
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for working in a team and connecting with guests.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating a positive experience for our guests.
Keep It Clear and Concise:We appreciate clarity! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stonegate Company Ltd.
✨Know the Venue
Before your interview, take some time to familiarise yourself with Ye Olde Griffin Hotel. Check out their menu, understand their vibe, and maybe even visit for a drink. This will help you speak confidently about how you can contribute to the team and enhance the guest experience.
✨Show Your Team Spirit
Since teamwork is key for this role, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and create a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your answers will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team celebrates successes. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
