At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy flexible hours, discounts, and early access to wages.
- Other info: Great career development opportunities in a fun, inclusive environment.
- Why this job: Be part of a vibrant community and make every guest feel valued.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Location - Ye Olde Griffin Hotel
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Ye Olde Griffin Hotel.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Ye Olde Griffin Hotel is located in the middle of High Street in March and is perfect for those looking to stay centrally in the area. We are accessible by car, train, and bus, with March train station just a 15-minute walk from the hotel.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Ye Olde Griffin Hotel you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ye Olde Griffin Hotel directly.
Front of House Team Leader — Flexible Hours & Perks in March employer: Stonegate Company Ltd.
Stonegate Group is an exceptional employer, offering a vibrant work culture at Ye Olde Griffin Hotel where inclusivity and individuality are celebrated. With flexible hours, generous perks like discounts on food and drink, and award-winning development programmes, employees are empowered to grow and thrive in a supportive environment that values their contributions. Located centrally in March, the hotel provides easy access for staff and guests alike, making it an ideal place to work and enjoy a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader — Flexible Hours & Perks in March
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ye Olde Griffin Hotel and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. We want to see how you can bring that magic to our Front of House team and create an amazing guest experience.
✨Tip Number 3
Be yourself! At Stonegate Group, we value individuality and diversity. Don’t be afraid to let your personality shine through in your interview. Share your unique experiences and how they can contribute to fostering a warm and welcoming environment at Ye Olde Griffin Hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team. So, don’t hesitate—submit your application today and let’s get the ball rolling!
We think you need these skills to ace Front of House Team Leader — Flexible Hours & Perks in March
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership experience and how you can contribute to creating that warm and welcoming environment we pride ourselves on.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’re the perfect fit for our team at Ye Olde Griffin Hotel.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Stonegate Company Ltd.
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Ye Olde Griffin Hotel. Understand its unique character, the type of guests it attracts, and the services it offers. This knowledge will not only impress the interviewers but also help you demonstrate how you can contribute to maintaining that welcoming atmosphere.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to create a positive environment for both staff and guests, as this aligns perfectly with the hotel's values.
✨Emphasise Guest Experience
The role is all about delivering an amazing guest experience. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would foster a warm and welcoming environment at Ye Olde Griffin Hotel, ensuring every guest feels valued and comfortable.
✨Be Yourself and Embrace Individuality
Stonegate Group values individuality and inclusivity. During your interview, let your personality shine through. Share your unique perspective and how it can contribute to the diverse culture of the hotel. This will show that you align with their commitment to creating a supportive environment for everyone.
