At a Glance
- Tasks: Prepare and serve delicious food and drinks while creating a positive guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at gyms.
- Other info: Inclusive environment that values individuality and offers career growth opportunities.
- Why this job: Be part of a lively team in Manchester's premier nightlife spot.
- Qualifications: No prior experience needed, just a passion for teamwork and customer service.
The predicted salary is between 10 - 12 £ per hour.
Front of House Team Member
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.
We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity.
By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
The Opportunity
At Yates, we are looking for Front of House Team Members who enjoy working as part of a team.
We will provide all the training and support you need to build your skills.
What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Can you
- Help prepare and serve our delicious food and drinks at Yates.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
- A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit.
Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening.
At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites.
And when it comes to pouring a cracking pint, we’ve got it nailed.
We serve up real value, a great atmosphere, and a pub experience that’s worth every penny.
Yates’s Manchester is in the city centre, between Chinatown and Canal Street’s gay village, just five minutes’ walk from Piccadilly train station.
Being one of Manchester’s premiere night spots in the heart of the city, we pride ourselves on delivering a top-class range of drinks, an excellent value food offer, and creating that all-day-long atmosphere.
What's in it for you?
- Reward Card via the Mi XR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and Pure Gym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
Please contact Yates directly.
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Front of House Team Member - Great Local Pubs in Manchester employer: Stonegate Company Ltd.
Stonegate Company Ltd is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. With a competitive benefits package, including generous annual leave, mental health resources, and award-winning learning and development programmes, employees are empowered to thrive both personally and professionally. The role of Regional Manager provides a unique opportunity to lead and support publicans in a dynamic region, fostering growth and excellence in the pub industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Great Local Pubs in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Company Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stonegate Company Ltd.
Don't be shy about reaching out to Stonegate Company Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member - Great Local Pubs in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Company Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stonegate Company Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
