Front of House Team Member - Bars & Venues in Manchester

Front of House Team Member - Bars & Venues in Manchester

Manchester Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Stonegate Company Ltd.

At a Glance

  • Tasks: Serve delicious food and drinks while creating a positive guest experience.
  • Company: Join the UK's largest operator of pubs and bars, Stonegate Group.
  • Benefits: Enjoy discounts, flexible working, and early access to your wages.
  • Other info: Work in a vibrant location in Manchester City Centre with great career opportunities.
  • Why this job: Be part of a fun, inclusive team that values individuality and togetherness.
  • Qualifications: No experience needed, just a passion for teamwork and customer service.

The predicted salary is between 20000 - 25000 £ per year.

Location - Slug And Lettuce

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

  • Help prepare and serve our delicious food and drinks at Slug And Lettuce.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. The Slug & Lettuce, Albert Square, is located in the heart of Manchester City Centre and is surrounded by some of the most beautiful architecture the city has to offer. A five-minute walk from the main shopping area, we are the perfect destination to stop off for a tasty lunch or evening meal.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Front of House Team Member - Bars & Venues in Manchester employer: Stonegate Company Ltd.

At Slug And Lettuce, part of the Stonegate Group, we pride ourselves on being an exceptional employer that champions inclusivity and individuality. Our vibrant work culture fosters teamwork and personal growth, offering comprehensive training and a range of benefits including discounts, flexible working, and early access to wages. Located in the heart of Manchester City Centre, our venue not only provides a lively atmosphere but also a supportive environment where you can thrive and create memorable experiences for our guests.

Stonegate Company Ltd.

Contact Details:

Stonegate Company Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Member - Bars & Venues in Manchester

Tip Number 1

Get to know the venue! Before your interview, pop into Slug And Lettuce and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you in your interview but also show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family, focusing on how you'd greet customers, take orders, and handle any tricky situations. The more comfortable you are, the better you'll shine during your interview!

Tip Number 3

Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Use your cover letter or application to express why you love working in hospitality and what makes you a great fit for Slug And Lettuce. We want to see your passion!

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision!

We think you need these skills to ace Front of House Team Member - Bars & Venues in Manchester

Teamwork
Customer Service
Food Preparation
Drink Service
Communication Skills
Attention to Detail
Cleanliness and Safety Awareness

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for working in a fun and vibrant environment like Slug & Lettuce.

Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating a positive experience for our guests.

Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your skills and experiences quickly.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Stonegate Company Ltd.

Know the Venue

Before your interview, take some time to familiarise yourself with Slug And Lettuce. Visit the venue if you can, check out their menu, and understand their vibe. This will not only help you answer questions better but also show your genuine interest in the role.

Show Your Team Spirit

As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to connect with others and create a positive atmosphere, as this aligns perfectly with their mantra of 'Be Together. Get Together. Out Together.'

Prepare for Common Questions

Think about common interview questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Prepare thoughtful answers that reflect your understanding of the hospitality industry and your commitment to enhancing guest experiences.

Embrace Inclusivity

Stonegate Group values inclusivity and individuality. Be open about your own unique qualities and how they can contribute to the team. Show that you appreciate diversity and are ready to support an inclusive environment, which is crucial for creating a welcoming space for guests.