At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts on food, flexible working, and access to development programmes.
- Other info: Opportunities for career growth in a dynamic and inclusive setting.
- Why this job: Be part of a welcoming environment where you can make memorable moments.
- Qualifications: Experience in hospitality and a passion for delivering great service.
The predicted salary is between 24000 - 30000 £ per year.
Location: Crutched Friar
About Us: Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity: We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Crutched Friar.
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us: We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We offer well-loved traditional food and drink, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage.
What's in it for you:
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Crutched Friar you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Crutched Friar directly.
Front of House Team Leader - Pubsmiths in London employer: Stonegate Company Ltd.
Stonegate Group is an exceptional employer, offering a vibrant work culture at Crutched Friar where inclusivity and individuality are celebrated. With a focus on employee growth through award-winning development programmes, flexible working options, and a range of attractive benefits including discounts and early access to wages, we ensure our team members feel valued and supported while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader - Pubsmiths in London
✨Tip Number 1
Get to know the pub culture! Spend some time in pubs like Crutched Friar to understand their vibe. This will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Network, network, network! Chat with current employees or regulars at the pub. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for the interview by thinking about how you can foster that warm and welcoming environment they value. Have examples ready of how you've created memorable experiences in past roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you message can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Front of House Team Leader - Pubsmiths in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A bit of warmth and authenticity goes a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Team Leader role at Crutched Friar. Highlight your relevant experience and skills that align with our values and the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our company culture right there!
How to prepare for a job interview at Stonegate Company Ltd.
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Crutched Friar and its offerings. Understand the menu, the atmosphere, and what makes it unique. This will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can create a warm and welcoming environment for both guests and staff.
✨Emphasise Inclusivity and Diversity
Stonegate Group values inclusivity, so be ready to discuss how you can contribute to a diverse workplace. Share any experiences you have in fostering an inclusive culture and how you would ensure every guest feels valued and comfortable.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the pub's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can fit into their vision and contribute to the team.
