At a Glance
- Tasks: Lead a vibrant team, drive sales, and create unforgettable guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy competitive salary, flexible perks, and exclusive discounts.
- Other info: Supportive culture focused on health, wellbeing, and career growth.
- Why this job: Be at the heart of a lively venue with huge seasonal potential.
- Qualifications: Proven management experience in hospitality and a valid Personal Licence.
The predicted salary is between 43000 - 45000 £ per year.
Salary - £43,000 - £45,000 p.a. Live In Opportunity
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms — including neurodiversity. By fostering an environment where everyone feels welcome, valued and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We’re looking for a brilliant General Manager for Slug & Lettuce Richmond, one of our most loved venues and a real standout thanks to its stunning riverside location. If you know how to build sales, lead teams with confidence and deliver great guest experiences day in, day out, this could be the role for you. Richmond is a venue with real personality and huge seasonal opportunity. With a steady trade during the winter months, it’s when the weather warms up, the riverside comes alive and sales quadruple! The business sits across one vibrant floor with a single bar, meaning pace, energy and leadership on the floor make all the difference.
About You
As General Manager, you’ll be at the heart of it all. You’ll drive sales by making the most of every trading moment, convert profit through smart cost control and strong planning, and ensure every guest walks out feeling looked after and eager to return. Whether it’s brunch, cocktails or a sunset drink by the river, you’ll know how to make the experience feel effortless and memorable. Leading and supporting your team will be central to your success. You’ll create a positive, inclusive culture where people feel trained, supported and motivated, even during the busiest summer shifts. You’ll be comfortable flexing your approach as the business changes through the seasons, keeping standards high and energy consistent all year round. We’re looking for a General Manager with proven restaurant or late-bar management experience, a strong commercial mindset and a genuine passion for hospitality. You’ll understand your numbers, take pride in driving sales and profitability, and love being visible on the floor, setting the tone for both guests and team.
Please Note: To be eligible to apply, you MUST hold a valid Personal Licence.
What makes Stonegate a great place to work?
- At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness and overall wellbeing of every team member.
- From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- Access to your pay early via Stream
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Additional discounts for personal car leasing
- Up to £1000 “Refer A Friend” incentive
- Additional discount at Stonegate Hotels
- Award winning Learning & Development programmes to drive your career
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact philip.white@stonegategroup.co.uk.
General Manager - Slug & Lettuce employer: Stonegate Company Ltd.
Stonegate Company Ltd is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. With a competitive benefits package, including generous annual leave, mental health resources, and award-winning learning and development programmes, employees are empowered to thrive both personally and professionally. The role of Regional Manager provides a unique opportunity to lead and support publicans in a dynamic region, fostering growth and excellence in the pub industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Slug & Lettuce
✨Tip Number 1
Get to know the venue! Before your interview, pop into Slug & Lettuce Richmond and soak up the atmosphere. Chat with staff and customers to understand what makes it tick. This will not only give you insights but also show your genuine interest in the role.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully led teams in high-pressure situations. Highlight your ability to motivate and support your team, especially during busy shifts.
✨Tip Number 3
Know your numbers! Be prepared to discuss how you've driven sales and managed costs in previous roles. Use data to back up your achievements and demonstrate your commercial mindset—this is key for a General Manager!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Stonegate family. Don’t forget to tailor your application to reflect your passion for hospitality and the unique vibe of Slug & Lettuce!
We think you need these skills to ace General Manager - Slug & Lettuce
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and how you've created memorable guest experiences in the past.
Be Clear About Your Leadership Style:As a General Manager, your leadership approach is key. Use your application to describe how you motivate and support your team, especially during busy times. We want to see how you create an inclusive culture where everyone feels valued.
Highlight Your Commercial Mindset:Make sure to include examples of how you've driven sales and managed costs effectively. We’re looking for someone who understands the numbers and can translate that into real results, so don’t hold back on your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Slug & Lettuce Richmond!
How to prepare for a job interview at Stonegate Company Ltd.
✨Know Your Numbers
As a General Manager, you'll need to demonstrate a strong commercial mindset. Brush up on your financial knowledge and be ready to discuss how you've driven sales and managed costs in previous roles. This will show that you understand the business side of hospitality.
✨Showcase Your Leadership Style
Prepare to talk about your experience leading teams, especially in high-pressure environments. Share specific examples of how you've motivated staff and created an inclusive culture. This is key for a role where team dynamics are crucial to success.
✨Emphasise Guest Experience
Be ready to discuss how you ensure every guest leaves happy. Think of examples where you've gone above and beyond to create memorable experiences. This aligns perfectly with the expectations for the Slug & Lettuce venue, where guest satisfaction is paramount.
✨Adaptability is Key
With seasonal changes affecting trade, it's important to highlight your ability to adapt. Prepare examples of how you've successfully navigated shifts in business demands and maintained high standards throughout the year. This will show you're the right fit for a dynamic environment.
