At a Glance
- Tasks: Lead a vibrant pub, ensuring smooth operations and creating amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest pub operator with a commitment to inclusivity.
- Benefits: Enjoy competitive salary, bonuses, health perks, and exclusive discounts.
- Other info: Dynamic environment with excellent career development opportunities.
- Why this job: Be at the heart of a lively community venue and make a real impact.
- Qualifications: Proven leadership in hospitality and a valid Personal Licence required.
The predicted salary is between 55000 - 55000 £ per year.
Salary - Up to £55,000 p.a + Bonuses
Live-in Available
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
If you’re an experienced hospitality leader with a successful track record in high‑volume, community‑focused pubs and you’re ready to take the reins of a truly vibrant, high‑energy venue, then The Fatling in Hornchurch could be exactly where you’re meant to be. Sitting proudly on the town’s bustling High Street, The Fatling is known for its lively atmosphere, regular live music, and busy weekends that draw a loyal crowd. It’s also a major destination for sports fans, thanks to its many screens and buzzing match‑day vibe. Add in one of the area’s best outdoor spaces, a heated garden that stays popular all year round and you have a venue with a big personality and an even bigger following.
About You
We’re looking for a General Manager who can match that energy. You’ll need to be a strong, confident leader, someone who sets the tone from the front and brings the best out of a large and busy team. This pub trades at pace, so you’ll thrive if you’re great at planning ahead, staying organised, and keeping everything running smoothly, even on the biggest nights. Commercially, you’ll have a sharp eye for cost control, stock management and profit conversion, making sure the pub remains both successful and sustainable. The Fatling is a go‑to destination for major occasions, from sporting events to live entertainment, so anticipating what’s coming and preparing your teams accordingly will be a key part of your success. Just as important is your ability to create brilliant guest experiences. Whether it’s a breakfast crowd, an afternoon of sport or a packed evening event, you’ll ensure every visit feels welcoming, well‑run and enjoyable. You’ll have strong support from the Area Manager and wider business to allow you to develop and put your own stamp on this iconic venue. If you’re a proven sales driver, focused developer of teams who thrives in a fast‑paced, event‑led environment and loves being at the heart of a busy community pub, this could be your next big move.
Please Note: To be eligible to apply, you MUST hold a valid Personal Licence.
What makes Stonegate a great place to work?
At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
- Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- Access to your pay early via Stream
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Additional discounts for personal car leasing
- Up to £1000 “Refer A Friend” incentive
- Additional discount at Stonegate Hotels
- Award winning Learning & Development programmes to drive your career
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
Please contact pippa.waister@stonegategroup.co.uk
General Manager - Great Local Pubs employer: Stonegate Company Ltd.
Stonegate Company Ltd is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. With a competitive benefits package, including generous annual leave, mental health resources, and award-winning learning and development programmes, employees are empowered to thrive both personally and professionally. The role of Regional Manager provides a unique opportunity to lead and support publicans in a dynamic region, fostering growth and excellence in the pub industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Great Local Pubs
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Fatling and soak up the atmosphere. Chat with staff and customers to understand what makes it tick. This will not only impress them but also help you tailor your approach.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've successfully led teams in high-pressure environments. We want to see that you can keep things running smoothly, even on the busiest nights.
✨Tip Number 3
Be ready to discuss your commercial acumen. Talk about how you've managed costs and maximised profits in previous roles. We’re looking for someone who can keep The Fatling thriving while maintaining a fun atmosphere.
✨Tip Number 4
Don’t forget to highlight your passion for guest experiences! Share stories about how you've created memorable moments for customers. This role is all about making every visit enjoyable, so let your enthusiasm shine through!
We think you need these skills to ace General Manager - Great Local Pubs
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you love creating great experiences for guests and leading a team in a buzzing environment like The Fatling.
Tailor Your CV:Make sure your CV is tailored to highlight your experience in high-volume pubs and your leadership skills. We’re looking for someone who can manage a busy venue, so showcase your relevant achievements and how you've driven sales and guest satisfaction in the past.
Be Authentic:Don’t be afraid to show your personality in your application. At StudySmarter, we value individuality, so let us know what makes you unique and how you can bring that energy to The Fatling. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Stonegate Company Ltd.
✨Know Your Venue
Before the interview, do your homework on The Fatling and its unique vibe. Familiarise yourself with its offerings, atmosphere, and community involvement. This will show your genuine interest and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to share specific examples of how you've successfully led teams in high-pressure environments. Highlight your ability to motivate staff and create a positive work culture, especially in busy settings like pubs.
✨Demonstrate Commercial Acumen
Prepare to discuss your experience with cost control, stock management, and profit conversion. Bring examples of how you've improved profitability in previous roles. This will reassure them that you can keep The Fatling thriving financially while maintaining its vibrant atmosphere.
✨Anticipate Challenges
Think about potential challenges the pub might face, such as busy match days or special events. Be ready to share your strategies for planning and organisation to ensure smooth operations. This shows you're proactive and ready to tackle the fast-paced nature of the role.
