At a Glance
- Tasks: Prepare and serve delicious food and drinks while creating a positive guest experience.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible working, and early access to your wages.
- Other info: Great opportunities for personal growth and a lively work environment.
- Why this job: Be part of a fun team in a stunning bar, perfect for socialising and enjoying great experiences.
- Qualifications: A passion for hospitality and the ability to connect with guests.
The predicted salary is between 13 - 16 £ per hour.
Location - Alice
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Alice, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you:
- Help prepare and serve our delicious food and drinks at Alice.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. The Alice is a stunning-looking bar in the heart of the City of London, five minutes away from Liverpool Station. We are famous for our friendly and attentive service, craft and tank beer, pizzas, and we have lots of fun on our weekly DJ nights.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Alice directly.
Front of House Team Member - Social Pub & Kitchen employer: Stonegate Company Ltd.
Stonegate Group is an exceptional employer, offering a vibrant work culture at Alice, where Front of House Team Members can thrive in a supportive and inclusive environment. With comprehensive training, flexible working options, and unique perks like discounts across managed pubs and early access to wages, employees are empowered to grow their skills while enjoying a fun and dynamic atmosphere in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Social Pub & Kitchen
✨Tip Number 1
Get to know the venue! Before your interview, pop into Alice and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence. Think about how you'd handle tricky situations or make recommendations to enhance the guest experience.
✨Tip Number 3
Show off your passion for food and drink! Be ready to chat about your favourite dishes or drinks at Alice. Whether it's craft beer or cocktails, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a quick message can keep you on their radar!
We think you need these skills to ace Front of House Team Member - Social Pub & Kitchen
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with others.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention your passion for creating great guest experiences.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stonegate Company Ltd.
✨Know the Venue
Before your interview, take some time to research Alice and its unique offerings. Familiarise yourself with their menu, special events, and the overall vibe of the pub. This will not only show your genuine interest but also help you connect with the interviewers when discussing how you can contribute to the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples from your past experiences where you successfully collaborated with others. Highlight your ability to communicate effectively and support your colleagues, as this aligns perfectly with the inclusive culture they promote.
✨Emphasise Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest or handled a challenging situation. This will demonstrate your passion for creating positive experiences, which is crucial for the role at Alice.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate individuality within the team. This shows that you’re not just interested in the job, but also in being a part of their vibrant community.
